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Error code reference

GE Refrigerator Error Code 0002

FF2 (Refrigerator 2) Thermistor Reading Out of Range

FF2 (Refrigerator 2) Thermistor Reading Out of Range

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  • Step-by-step tests with expected resistance, voltage, and continuity values
  • Wiring diagram references and connector pinouts from the OEM service manual
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What 0002 means on a GE refrigerator

Error code 0002 on a GE refrigerator indicates that the FF2 thermistor, also referred to as the Refrigerator 2 thermistor, is reading outside of its expected operating range. Thermistors are temperature-sensing resistors whose resistance value changes predictably with temperature. When the control board receives a signal from the FF2 thermistor that falls outside the acceptable voltage or resistance window, it logs this fault code and may alter or suspend normal cooling operations to protect the refrigerator compartment.

The FF2 thermistor is typically positioned in the fresh food or refrigerator section, often near the evaporator or air duct to monitor compartment temperature accurately. An out-of-range reading can mean the thermistor is sending a signal that is either too high or too low, which usually points to an open circuit, a short to ground, or a degraded sensor element. Wiring harness damage, corroded connector pins, or a failed thermistor itself are the most common root causes.

Diagnosing this fault involves inspecting the thermistor's resistance at a known temperature and comparing it to the expected specification, as well as checking the wiring harness and connector between the thermistor and the main control board. A damaged or pinched wire can mimic a failed sensor, so both the component and its circuit path should be evaluated before replacing parts.

Source: manufacturer service documentation.

Common causes of 0002

  1. 01

    Failed FF2 Thermistor

    Part replacement

    The thermistor itself may have failed internally, causing its resistance to fall outside the acceptable range. This can be confirmed by measuring the sensor's resistance with a multimeter and comparing it to the expected value for a given temperature.

  2. 02

    Damaged Wiring Harness

    Wiring / connection

    The wiring between the FF2 thermistor and the main control board may be pinched, frayed, or broken, causing an open or short circuit. Visually inspect the harness routing for signs of wear, especially near door hinges or sharp cabinet edges.

  3. 03

    Corroded or Loose Connector

    Wiring / connection

    Moisture inside the refrigerator can cause the connector pins at the thermistor or control board end to corrode, increasing resistance and causing erratic readings. Inspect both connectors for oxidation, bent pins, or loose seating.

  4. 04

    Faulty Main Control Board

    Part replacement

    If the thermistor and all wiring check out correctly, the main control board may be misreading the sensor signal due to a failed input circuit. This is the least common cause and should only be suspected after the sensor and wiring have been ruled out.

See the test procedure for each cause

Frequently asked questions about 0002

What does 0002 mean on a GE refrigerator?
Error code 0002 on a GE refrigerator means the FF2 thermistor, which is the temperature sensor for the second refrigerator zone or fresh food compartment, is reading outside its expected range. The control board cannot interpret the sensor signal as a valid temperature. This can affect how the refrigerator maintains its set temperature.
Can I fix error code 0002 on my GE refrigerator myself?
A knowledgeable DIYer can diagnose this code by inspecting the wiring harness, checking connector pins for corrosion, and testing the thermistor's resistance with a multimeter. If the thermistor itself has failed, replacing it is a relatively straightforward repair. If the main control board is at fault, that repair is more involved and may warrant professional service.
Will resetting my GE refrigerator clear error code 0002?
A reset may temporarily clear the code from the display, but it will return if the underlying problem with the FF2 thermistor or its wiring is not corrected. Unplugging the refrigerator for a few minutes can reset the control board, but this should be used as a diagnostic step rather than a fix.
Is it safe to keep using my GE refrigerator when error code 0002 is displayed?
It is not advisable to rely on the refrigerator for food storage while this code is active. A faulty thermistor can cause the control board to mismanage cooling, leading to temperatures that are too warm to safely preserve perishable food. Address the fault as soon as possible to avoid food spoilage.
How much does it cost to repair GE refrigerator error code 0002?
If only the FF2 thermistor needs replacement, parts typically cost in the range of $15 to $50, and a service call to have a technician install it could bring the total to $100 to $200 or more depending on your location. If the main control board is the cause, board replacement can range from $150 to $400 or higher including labor.

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