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Error code reference

GE Washer Error Code AE

Communication error between Main PCB and Sub PCB.

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What the AE error code actually means

Your GE washer's two internal computer boards have stopped communicating with each other, so the machine cannot continue operating safely. This is usually a problem with the main control board or the wiring connecting the two boards. The washer will need to be inspected and likely have a part repaired or replaced before it will run again.

Diagnostic procedure

The full AE procedure

Step 1 is visible so you can confirm you are on the right page. The remaining steps, the ones that tell you whether to actually replace a part, unlock with any pass.

MyPros+ · DiagnosticsStep 1 preview
1
First diagnostic step
Check integrity of the main PCB. Replace if necessary.
More steps, wiring diagram references, and verified part numbers
Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
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Most common causes of AE

Ranked by how often they cause this code
  1. 1Failed Main PCB
  2. 2Damaged or Loose Wiring Harness
  3. 3Corroded or Dirty Connectors
  4. 4Failed Sub PCB
  5. 5Power Supply Interruption to One Board

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Questions people ask about AE

What does AE mean on a GE washer?
The AE code on a GE washer means there is a communication error between the main PCB and the sub PCB. These two control boards must exchange signals continuously to operate the washer safely. When that communication link fails or becomes unreliable, the washer stops and displays AE. The fault can stem from a failed main PCB, damaged wiring, or a failed sub PCB.
Is it safe to use my GE washer while it shows the AE error?
No, you should not attempt to run a wash cycle while the AE error is active. The washer has detected a communication breakdown between its control boards and halted operation intentionally to prevent uncontrolled behavior. Continued use attempts could result in incomplete cycles or potential damage to other components.
How much does it cost to repair an AE error on a GE washer?
Repair costs vary depending on the root cause. If only wiring connectors need to be reseated or cleaned, the cost may be limited to a service call fee, typically in the range of $75 to $150. If the main PCB or sub PCB requires replacement, parts alone can range from $100 to $300 or more, with total repair costs including labor potentially reaching $200 to $500 depending on your location and the technician.
Can I fix the AE error on my GE washer myself?
Some causes of the AE error are DIY-friendly, such as reseating loose wiring harness connectors or cleaning corroded connector pins. However, if the main PCB or sub PCB has failed, replacing a control board requires comfort working with electronics and disassembling the machine. If you are not confident with appliance repair, a qualified technician is recommended.
Will resetting my GE washer clear the AE error code?
A reset, such as unplugging the washer for a minute and restarting, may temporarily clear the code if the fault was caused by a momentary power fluctuation. However, if the underlying cause is a hardware problem like a failing PCB or damaged wiring, the AE code will return as soon as the washer attempts to operate again. A reset is a reasonable first step but is not a fix for a hardware fault.

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