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Error code reference

GE Washer Error Code HE

Heater relay error.

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What the HE error code actually means

The HE error means your GE washer has detected a problem with the part of its control board that switches the water heater on and off. The machine has stopped to prevent potential overheating or damage. A repair technician will likely need to inspect or replace the main control board to fix this issue.

Diagnostic procedure

The full HE procedure

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MyPros+ · DiagnosticsStep 1 preview
1
First diagnostic step
Check integrity of the main PCB. Replace if necessary.
More steps, wiring diagram references, and verified part numbers
Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
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Most common causes of HE

Ranked by how often they cause this code
  1. 1Failed or damaged main PCB heater relay
  2. 2Welded relay contacts
  3. 3PCB internal circuit fault
  4. 4Corroded or loose PCB connections

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Questions people ask about HE

What does HE mean on a GE washer?
The HE code on a GE washer stands for heater relay error. It means the main control board has detected a fault in the relay circuit that switches the water heating element on and off. The washer stops operation when this code appears to prevent potential overheating or further damage to internal components.
Is it safe to use my GE washer when the HE code is showing?
It is not recommended to continue using the washer while the HE error is active. A welded heater relay contact can keep the heating element energized beyond safe temperature limits, which poses a risk of overheating or damage to laundry and machine components. Stop using the washer until the fault is diagnosed and repaired.
How much does it cost to repair the HE error on a GE washer?
Repair costs depend on whether the issue is a simple connector problem or requires a full main PCB replacement. A new main control board for a GE washer typically ranges in price, and with professional labor the total repair cost can run anywhere from around $150 to $400 or more depending on the specific model and local service rates. Getting a diagnostic estimate from a technician before committing to the repair is advisable.
Can I fix the HE error on my GE washer myself?
A knowledgeable DIYer can start by inspecting the main PCB for visible signs of damage such as burn marks or corrosion, and by checking that all wiring harness connectors to the board are fully seated. However, if the relay or board circuitry has failed, the repair requires replacing the main PCB, which involves working with line-voltage components. If you are not comfortable with electrical repairs, a qualified technician should handle this job.
Will resetting my GE washer clear the HE error code?
A power reset by unplugging the washer for a few minutes may temporarily clear the HE code, but it will return if the underlying relay or PCB fault has not been corrected. Because this error points to a hardware fault on the control board, a reset alone is not a repair and the code will reappear once the machine runs through a heated cycle.

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