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Error code reference

GE Washer Error Code Ub

Unbalanced load detected-the unbalance switch has been tripped a third time during the spin cycle.

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What the Ub error code actually means

Your GE washer stopped spinning because it detected an uneven load inside the drum three times in a row. This usually happens when heavy items like towels or jeans bunch up on one side of the tub. Open the lid, spread the clothes out more evenly, and press START to try again.

Diagnostic procedure

The full Ub procedure

Step 1 is visible so you can confirm you are on the right page. The remaining steps, the ones that tell you whether to actually replace a part, unlock with any pass.

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1
First diagnostic step
Open the lid, redistribute the clothing in the wash basket, and press START to resume the cycle.
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Most common causes of Ub

Ranked by how often they cause this code
  1. 1Uneven load distribution
  2. 2Washing a single large item
  3. 3Worn or broken suspension rods
  4. 4Washer not level
  5. 5Worn tub bearing

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Questions people ask about Ub

What does Ub mean on a GE washer?
Ub on a GE washer means the machine detected an unbalanced load and the unbalance switch was tripped three times during the spin cycle. The washer stops spinning to protect its motor and suspension components from the stress of an off-center load rotating at high speed. The most common fix is opening the lid, redistributing the clothes evenly in the tub, and pressing START to resume.
Is it safe to keep using my GE washer when the Ub code appears?
The Ub code is a safety stop, so the machine has already halted to protect itself. Running repeated spin attempts with a severe imbalance can put stress on the suspension rods, motor, and cabinet over time. Addressing the cause before continuing use is the safest approach.
How much does it cost to repair a GE washer with a Ub error that will not clear?
If the issue is mechanical rather than a load distribution problem, repair costs vary depending on the component involved. Suspension rod replacement typically runs in the range of $75 to $200 including parts and labor. A tub bearing replacement is a more involved repair and can cost anywhere from $150 to $350 or more depending on labor rates in your area.
How do I fix the Ub error code on my GE washer?
Open the lid and manually rearrange the clothing so weight is spread evenly around the entire wash basket, then press START. If the error returns after redistribution, check that the washer is sitting level on all four feet. If the problem persists with a properly balanced load on a level machine, inspect the suspension rods for wear or breakage.
Will resetting my GE washer clear the Ub error code?
A reset can clear the fault code from the display, but it will not resolve the underlying cause. If the load is still unevenly distributed when the machine returns to the spin cycle, the unbalance switch will trip again and the Ub code will reappear. Redistributing the load before restarting is the correct step, not just resetting the machine.

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