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Error code reference

Goodman Heat Pump Error Code EE

Internal fault / board misoperation

Internal fault / board misoperation - compressor relay contacts welded.

First step from the service manual

Replace control.

The complete diagnostic procedure includes additional test steps, resistance specifications, wiring diagram references, and component test points.

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What EE means on a Goodman heat pump

Error code EE on a Goodman heat pump indicates an internal fault condition specifically associated with welded compressor relay contacts on the control board. A relay is an electromechanical switch that the control board uses to energize and de-energize the compressor. Under normal operation, the relay contacts open and close cleanly as the system cycles. When contacts weld together, they fuse in the closed position due to excessive current draw, arcing, or a prolonged fault event. This leaves the compressor circuit permanently energized at the relay level, meaning the board can no longer control compressor operation even when it commands the unit to shut down.

The control board detects this misoperation internally, meaning it recognizes that the compressor relay is not responding correctly to its output commands. This type of fault is classified as a board-level failure because the relay is integrated into the control board assembly rather than being a separately replaceable component in most configurations. The welding event is typically caused by a high-inrush current spike during a hard start condition, a shorted compressor winding pulling excessive amperage through the relay, or repeated short-cycling that accelerates contact wear and eventual fusion.

Because the relay contacts are part of the board itself, the prescribed first diagnostic step is direct control board replacement rather than attempting to isolate or repair the relay in isolation. Before installing a new board, technicians should also evaluate the compressor for winding shorts or grounded windings, and verify that line voltage is within spec, since an underlying electrical fault that caused the original welding event could damage a replacement board if left uncorrected.

Source: manufacturer service documentation.

Common causes of EE

  1. 01

    Welded compressor relay contacts on control board

    Part replacement

    The relay contacts on the control board have fused together due to arcing or excessive current, preventing the board from cycling the compressor off. This is the direct cause of the EE code and requires control board replacement.

  2. 02

    Compressor drawing excessive amperage

    Part replacement

    A failing compressor with shorted windings or mechanical drag can pull far more current than the relay is rated for, causing the contacts to arc and weld. Check compressor winding resistance and amperage draw before installing a replacement board.

  3. 03

    Hard start or repeated short-cycling

    Wiring / connection

    Frequent short-cycling or a compressor that struggles to start places repeated high-inrush current demands on the relay contacts, accelerating wear and eventual contact fusion. Inspect start capacitors and verify refrigerant charge.

  4. 04

    Voltage irregularities at the unit

    Wiring / connection

    Low or unstable supply voltage can cause the compressor to draw elevated current during startup, increasing stress on relay contacts over time. Measure incoming line voltage under load to confirm it is within the rated supply range.

See the test procedure for each cause

Frequently asked questions about EE

What does EE mean on a Goodman heat_pump?
EE on a Goodman heat pump indicates an internal board fault caused by welded compressor relay contacts. The relay, which is responsible for switching the compressor on and off, has fused in the closed position and can no longer be controlled by the board. This is a non-recoverable board-level fault that requires control board replacement to resolve.
Can I fix the EE code myself on a Goodman heat pump?
The EE code requires replacing the control board, which involves working with line-voltage wiring and refrigerant system components. While a knowledgeable DIYer may be able to swap the board, it is strongly recommended to have a certified HVAC technician diagnose the underlying cause first, since a failing compressor could weld the contacts on a new board as well. Identifying and correcting any root cause before replacement will prevent repeat failures.
Will resetting the unit clear the EE error code on a Goodman heat pump?
No, cycling power or resetting the unit will not clear the EE code. Because the relay contacts are physically welded together, the fault condition persists regardless of any reset action. The code will continue to appear until the faulty control board is replaced.
Is it safe to run my Goodman heat pump with an EE error code displayed?
Operating the system with an EE fault is not recommended. Welded relay contacts mean the compressor may remain energized even when the system is supposed to be off, which can lead to compressor overheating, refrigerant circuit damage, and potentially a tripped breaker or electrical hazard. The unit should be shut down at the breaker until the board is replaced.
How much does it cost to repair an EE error code on a Goodman heat pump?
The primary repair is control board replacement, with parts typically ranging from $150 to $450 depending on the specific model. Labor costs from an HVAC technician generally add another $100 to $250. If the underlying cause is a failing compressor, total repair costs can increase substantially, since compressor replacement is a significantly more involved and expensive repair.

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