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Error code reference

Hotpoint Dishwasher Error Code AL11

Wash pump breakdown

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What the AL11 error code actually means

Your Hotpoint dishwasher has detected a problem with the main wash pump motor and has stopped the cycle to protect itself. This usually means either a loose or damaged wire connection to the pump, or the pump motor itself has failed. A technician will need to inspect the wiring and the pump to determine which part needs to be replaced.

Diagnostic procedure

The full AL11 procedure

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MyPros+ · DiagnosticsStep 1 preview
1
First diagnostic step
Check connectors on the main PCB pump side; check continuity of cables; replace wash pump.
More steps, wiring diagram references, and verified part numbers
Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
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Most common causes of AL11

Ranked by how often they cause this code
  1. 1Loose or corroded pump connector on main PCB
  2. 2Damaged or broken cable harness
  3. 3Failed wash pump BLDC motor
  4. 4Faulty main control board

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Questions people ask about AL11

What does AL11 mean on a Hotpoint dishwasher?
AL11 indicates that the main control board has detected a fault in the electronic or electrical circuit for the BLDC wash pump motor. The dishwasher stops the cycle and displays this code to prevent potential damage from a malfunctioning pump. The fault could be in the wiring connectors, the cable harness, or the pump motor assembly itself.
Is it safe to keep using my dishwasher when AL11 is displayed?
No, you should not continue running the dishwasher while AL11 is active. The control board has detected a motor circuit fault and halted operation for this reason. Running the appliance in this state could cause further damage to the pump or control board, and a malfunctioning pump motor could pose an electrical safety risk.
How much does it cost to repair an AL11 error on a Hotpoint dishwasher?
Repair costs vary depending on the root cause. If the fix is simply reseating a connector, you may only incur a service call fee, typically in the range of $75 to $150. A replacement wash pump assembly plus labor generally costs between $150 and $350 depending on your location and the specific model. Main board replacement is the most expensive scenario, often ranging from $200 to $400 or more including labor.
Can I fix AL11 myself or do I need a technician?
Some AL11 faults can be resolved by a confident DIYer. The first step is checking and reseating the connector on the main PCB pump side and testing cable continuity with a multimeter, both of which require basic electrical skills. If those checks do not resolve the fault, replacing the wash pump assembly is a moderately involved repair that requires disconnecting the appliance from power and water, and many homeowners prefer to have a technician handle it.
Will resetting the dishwasher clear the AL11 error code?
A reset may temporarily clear the AL11 code from the display, but the fault will return as soon as the control board tries to operate the wash pump and detects the same circuit problem again. The underlying cause, whether a loose connector, damaged wiring, or a failed pump, must be diagnosed and corrected for the error to clear permanently.

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