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Error code reference

Hotpoint Dishwasher Error Code AL13

PCB not programmed or not functioning

PCB not programmed or not functioning - PCB requires renewal.

First step from the service manual

Renew PCB.

The complete diagnostic procedure includes additional test steps, resistance specifications, wiring diagram references, and component test points.

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What AL13 means on a Hotpoint dishwasher

AL13 on a Hotpoint dishwasher indicates a fault with the main printed circuit board (PCB), specifically that the PCB is either not programmed or has ceased to function correctly. The PCB is the central control unit that manages all dishwasher operations including cycle timing, water intake, heating, and drainage. When this board loses its programming or develops an internal fault, the appliance cannot execute its control logic and will display AL13 to signal that the board itself is the source of the problem rather than any downstream component.

The most common scenario behind AL13 is a PCB that has lost its firmware or configuration data, which can occur after a power surge, a severe voltage fluctuation, or an internal component failure on the board itself. Capacitors, relays, and microprocessors on the board are all susceptible to damage from electrical anomalies. In some cases, a brand-new board that was improperly flashed or received during a previous repair attempt may also trigger this code if it was not correctly programmed for the specific appliance model.

Because the diagnostic path for AL13 leads directly to PCB renewal, there are no sensor readings, resistance checks, or wiring tests that will resolve this fault. The board cannot recover through a reset or power cycle if it is unprogrammed or internally failed. Technicians should confirm the correct replacement board for the specific Hotpoint model before ordering, as PCBs are model-specific and an incorrectly matched board will not resolve the fault.

Source: manufacturer service documentation.

Common causes of AL13

  1. 01

    PCB internal failure

    Part replacement

    The control board itself has developed a hardware fault, such as a failed capacitor, relay, or microprocessor. This is the most frequent cause and cannot be repaired at a component level in the field.

  2. 02

    Power surge or voltage spike

    Part replacement

    A sudden surge in the mains supply can corrupt or destroy the firmware and internal components of the PCB. If the error appeared after a power outage or electrical event, this is the likely cause.

  3. 03

    Unprogrammed or incorrectly matched replacement PCB

    Part replacement

    If the board was recently replaced, the new PCB may not have been programmed for this specific model or may be the wrong board variant. Verify the replacement part is correct for the exact Hotpoint model number.

  4. 04

    Corrupted PCB firmware

    Part replacement

    The board's programming data can become corrupted without a visible electrical event, particularly in older units. This renders the board non-functional even if the hardware appears intact.

See the test procedure for each cause

Frequently asked questions about AL13

What does AL13 mean on a Hotpoint dishwasher?
AL13 indicates that the main PCB (printed circuit board) is either not programmed or not functioning correctly. The PCB is the control board that manages all dishwasher operations, and when it fails or loses its programming, the appliance displays AL13 and cannot run. The only resolution specified for this fault is renewal of the PCB.
Can I fix AL13 myself, or do I need a technician?
Resolving AL13 requires replacing the main PCB, which involves working with mains-voltage components inside the appliance. While a knowledgeable DIYer comfortable with appliance repair may be able to source and fit the correct replacement board, most homeowners should have this repair carried out by a qualified technician to ensure safety and correct part matching.
Will resetting the dishwasher clear the AL13 error?
No, a reset or power cycle will not clear AL13. This code is generated because the PCB itself is either unprogrammed or has suffered an internal failure, meaning the underlying problem persists regardless of how many times the appliance is reset. The board must be replaced to resolve the fault.
Is it safe to use my Hotpoint dishwasher when AL13 is showing?
You should not attempt to use the dishwasher while AL13 is active. Because the control board is not functioning correctly, the appliance cannot reliably manage water intake, heating, or drainage, which could present safety risks. The dishwasher should remain switched off until the PCB has been replaced.
How much does it cost to fix a Hotpoint dishwasher showing AL13?
The total cost depends on the price of the replacement PCB for your specific Hotpoint model and any labour charges if a technician carries out the work. PCB parts alone typically range from around 60 to 150 pounds or dollars depending on the model, with additional labour costs on top if professionally fitted. In some cases, repair costs may approach the value of an older appliance, so it is worth comparing repair cost against replacement.

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