Error code reference

Jenn-Air Cooktop Error Code Er 20

Flash failure; microcontroller (μC) is faulty.

SourceJennAir Downdraft Cooktop - Full Service Manual (W11546679)p. 2-3

Diagnostic procedure

The full Er 20 procedure

Step 1 is visible so you can confirm you are on the right page. The remaining steps, the ones that tell you whether to actually replace a part, unlock with any pass.

MyPros+ · DiagnosticsStep 1 preview
1
First diagnostic step
Disconnect power, replace the cooktop UI board, reassemble all parts and panels before operating.

SourceJennAir Downdraft Cooktop - Full Service Manual (W11546679)p. 2-3

More steps, wiring diagram references, and verified part numbers
Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
Unlock Er 20 procedure $9.95

Or subscribe: $29/month for all codes plus Max diagnostics, with 70 Max messages a day. Plus applicable tax.

Where this code is documented

1 manual in the MyPros+ library documents this code for Jenn-Air cooktop.

Models covered by the manuals that document this code

75,000+ service documents · 20,000+ error codes · 100+ brands

Get Started

$29/month · Cancel anytime · Or $9.95 3-day pass · Plus applicable tax