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Error code reference

Jenn-Air Cooktop Error Code Er 36

NTC value is not within its specification (value < 200 mV or > 4.9 V); control unit cuts off due to short circuit or cut-off at NTC.

SourceJennAir Downdraft Cooktop - Full Service Manual (W11546679)p. 2-3

Jenn-Air codesJenn-Air cooktop codes
Diagnostic procedure

The full Er 36 procedure

Step 1 is visible so you can confirm you are on the right page. The remaining steps, the ones that tell you whether to actually replace a part, unlock with any pass.

MyPros+ · DiagnosticsStep 1 preview
1
First diagnostic step
Disconnect power, replace the cooktop UI board, reassemble all parts and panels before operating, reconnect power.

SourceJennAir Downdraft Cooktop - Full Service Manual (W11546679)p. 2-3

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More steps, wiring diagram references, and verified part numbers
Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
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Where this code is documented

1 manual in the MyPros+ library documents this code for Jenn-Air cooktop.

Models covered by the manuals that document this code

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