Error code reference

Jenn-Air Cooktop Error Codes

23 error codes documented with diagnostic procedures.

Have your model number? Get codes specific to your unit.

E/XCooking-element-specific error; the display of the affected element blinks with 'E' and…E2Overheating of the induction coil (display flashing).E5Error on filter board due to incorrect wiring or error on power board.E6Error on power unit due to incorrect wiring or error on power board.E9Coil temperature sensor defective.Er 20Flash failure; microcontroller (μC) is faulty.Er 22Defective keypad; control unit cuts off after 3.5 to 7.5 seconds due to short-circuit or…Er 31Configuration data incorrect; configuration of induction necessary.Er 36NTC value is not within its specification (value < 200 mV or > 4.9 V); control unit cuts…Er 47Communication error between touch control (TC) and induction module; none or faulty…Er XXGeneral touch control error displayed on the user interface during service calls.F0E0No error present in the system; controls are functioning normally.F1E0User Interface replacement needed or model mismatch error; UI does not match the set…F1E1Appliance Manager or Expansion Board failure due to welded relays, relay shift register…F1E7User interface board fault.F2E1Stuck or shorted keypad detected, triggered after a key is held for 15 minutes or…F6E0Lost communication contact between the User Interface and Appliance Managers (WIDE bus…F6E4User Interface and Appliance Manager state status mismatch.F6E6Appliance Manager 1 (Copernicus) lost communication contact via WIN bus.F6E9Appliance Manager 2 (Expansion Board) lost communication contact via WIN bus.F6EAUser Interface over temperature condition; UI board NTC temperature sensor reading ≥ 85°C.F9E0Product mis-wired; 240VAC applied across the control instead of 120VAC (checked at…U400Secondary voltage of the power unit too high (primary > 300 V); control unit cuts off…

Get the full diagnostic procedure for any code

Step-by-step tests, expected values, wiring diagram references, and verified part numbers.

Get Started $9.95 3-day pass

$29/month for all brands and Max diagnostics, with 70 Max messages a day. Plus applicable tax.

More Jenn-Air error codes