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Error code reference
Jenn-Air Refrigerator Error Codes
21 error codes documented with diagnostic procedures.
Have your model number? Get codes specific to your unit.
CCClosed Circuit (short) sensed on the ClimateZone temperature thermistor during CZT test…FClimateZone control cannot monitor the fan's performance for proper function during CZT…F3E1RC (Refrigerator Compartment) Thermistor is not working correctlyF3E2FC (Freezer Compartment) Thermistor is not working correctlyF3E5Evaporator Defrost Thermistor is not working correctlyF3E8RH (Humidity) Sensor is not working.F3E9Ambient Temperature Sensor reading is too high or sensor is open/shortedF3EbPantry Thermistor is not working correctlyF4E1FC Defrost Heater is not working.F6E1Communication failure between UI and HV Board.F7E1Compressor issue or sealed system issueFAE1Freezer (Evaporator) Fan is not working correctly.FAEbRC Air Damper is not working correctly.FAECPantry Damper is not working correctly.HClimateZone heater cannot be properly sensed; heater installation issue.HiFan speed too fast detected during diagnostic fan test.LoFan speed too slow detected during diagnostic fan test.OCOpen Circuit sensed on the ClimateZone temperature thermistor during CZT test mode.OPOpen thermistor input detected during diagnostic service test.PATest passedSHShorted thermistor input detected during diagnostic service test.
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Common questions
How do I find the error code on my Jenn-Air Refrigerator?
Most Jenn-Air refrigerators show the code directly on the control panel display. If your model has no display, it can be read by entering diagnostic mode with the key sequence for your model. The full procedures include model-specific instructions for reading codes.
Are these codes specific to my model?
The codes here apply broadly to Jenn-Air refrigerators. Meanings and diagnostic steps can vary by model and production year, so enter your model number for model-specific information and procedures.
What do I do if my code is not listed?
Some codes are model-specific or only appear in diagnostic mode. Enter your model number to get codes specific to your unit, or contact us. We update the database continuously from manufacturer service documentation.
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