mypros+
Error code reference

Jenn-Air Refrigerator Error Code F3E1

RC (Refrigerator Compartment) Thermistor is not working correctly

Avg. service call
$285
National average. Trip fee plus diagnostic plus labor. Before parts.
MyPros+ 3-day pass
$9.95
Same diagnostic steps, on your phone. Start now.
You keep in your pocket
~$275
Even before you buy the part.
Skip the service call. Fix it yourself.
Full procedure unlocks instantly.
Get Started

What the F3E1 error code actually means

Your Jenn-Air refrigerator is displaying this error because the temperature sensor inside the fresh food section is not sending a proper signal to the control board. This means the refrigerator cannot accurately monitor how cold it is inside, which can affect cooling performance. A technician will need to check the sensor and its wiring to determine if something needs to be replaced.

Diagnostic procedure

The full F3E1 procedure

Step 1 is visible so you can confirm you are on the right page. The remaining steps, the ones that tell you whether to actually replace a part, unlock with any pass.

MyPros+ · DiagnosticsStep 1 preview
1
First diagnostic step
Check product temperature, ensure airflow is not restricted by damper, check for loading issues, run Test 01 mode on RC Thermistor to see if it shows temperature, Open, or Short.
More steps, wiring diagram references, and verified part numbers
Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
Unlock F3E1 procedure $9.95

Or subscribe: $29/month for unlimited access to all codes plus Max AI diagnostics.

Most common causes of F3E1

Ranked by how often they cause this code
  1. 1Failed RC Thermistor
  2. 2Damaged or Disconnected Wiring Harness
  3. 3Stuck or Failed Damper Restricting Airflow
  4. 4Improper Food Loading Blocking Airflow
  5. 5Control Board Communication Fault

Most DIYers save hundreds by diagnosing before ordering parts.

Get Started

$29/month · Cancel anytime · Or $9.95 3-day pass

Questions people ask about F3E1

What does F3E1 mean on a Jenn-Air refrigerator?
F3E1 indicates that the Refrigerator Compartment (RC) thermistor is not working correctly. The control board has detected that the sensor is either open (no signal) or shorted (collapsed signal), meaning it cannot accurately read the temperature inside the fresh food section. This can affect the refrigerator's ability to maintain proper cooling. A diagnostic test mode can confirm whether the sensor itself or the wiring circuit is the source of the fault.
Will resetting my Jenn-Air refrigerator clear the F3E1 error code?
A power reset may temporarily clear the F3E1 code, but if the thermistor or its wiring circuit is genuinely faulty, the code will return once the control board re-evaluates the sensor. Clearing the code without addressing the underlying fault does not resolve the problem and may allow cooling performance to degrade further. Running Test 01 mode is the proper step to determine whether the fault is active.
How much does it cost to repair a Jenn-Air refrigerator F3E1 error?
Repair costs vary depending on the root cause. If the fix is simply clearing an airflow obstruction or reseating a connector, there may be no parts cost beyond a service call fee, which typically ranges from $75 to $150. Replacing the RC thermistor itself is generally an affordable repair, with parts often falling in the $20 to $60 range plus labor. If the control board is involved, costs can rise significantly, often ranging from $200 to $400 or more including parts and labor.
Can I fix the F3E1 error myself on a Jenn-Air refrigerator?
Some causes of F3E1 can be addressed without professional help, such as clearing blocked air vents, reorganizing food to improve airflow, or checking that the damper is not obstructed. However, replacing the thermistor or diagnosing a wiring harness fault requires comfort working with appliance wiring and running the built-in Test 01 diagnostic mode. If you are not confident in those steps, a technician visit is recommended.
Is it safe to keep using my refrigerator when F3E1 is displayed?
F3E1 means the control board cannot reliably monitor the temperature in the fresh food compartment. If the sensor fault is active, the refrigerator may not maintain safe food storage temperatures, putting perishables at risk. It is advisable to check the actual compartment temperature with a separate thermometer and address the fault promptly rather than continuing to use the appliance without a working temperature sensor.

78,000+ service manuals · 160,000+ error codes · 55+ brands

Get Started

$29/month · Cancel anytime · Or $9.95 3-day pass