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Error code reference

Jenn-Air Refrigerator Error Code OP

Open thermistor input detected during diagnostic service test.

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What the OP error code actually means

Your Jenn-Air refrigerator's control system detected that one of its temperature sensors is not sending a proper signal, which triggered the OP error. This sensor, called a thermistor, helps the refrigerator keep track of how cold it is inside. The fridge needs this sensor working correctly to maintain safe food storage temperatures.

Diagnostic procedure

The full OP procedure

Step 1 is visible so you can confirm you are on the right page. The remaining steps, the ones that tell you whether to actually replace a part, unlock with any pass.

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1
First diagnostic step
Measure thermistor ohms at the specified connector with JP2 removed; if open or short circuit, check thermistor part at terminals in the compartment; if part is good, debug wire harness.
More steps, wiring diagram references, and verified part numbers
Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
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Most common causes of OP

Ranked by how often they cause this code
  1. 1Failed thermistor
  2. 2Broken or damaged wire harness
  3. 3Corroded or loose connector terminals
  4. 4Disconnected thermistor plug

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Questions people ask about OP

What does OP mean on a Jenn-Air refrigerator?
The OP code means the refrigerator's control board detected an open circuit from a thermistor input during a diagnostic test. A thermistor is a temperature sensor that provides resistance-based readings to help the refrigerator regulate cooling. The code indicates no valid signal is reaching the board from that sensor circuit. The fault can originate from the thermistor itself or from the wiring that connects it to the control board.
Is it safe to keep using my refrigerator when the OP code is displayed?
It is not advisable to rely on the refrigerator normally while the OP code is active. The faulty thermistor means the control board may not have accurate temperature data for that compartment, which could cause improper cooling or temperature swings. Food safety can be at risk if the refrigerator is not maintaining correct temperatures, so the issue should be diagnosed and repaired promptly.
How much does it cost to repair the OP error code on a Jenn-Air refrigerator?
Repair costs vary depending on the root cause. If only the thermistor needs replacement, parts typically range from around $15 to $60, with a professional labor charge on top of that. If the wire harness requires repair or replacement, costs can be higher, generally ranging from $100 to $300 or more depending on the extent of the damage and local labor rates. Diagnosing the issue first before ordering parts helps avoid unnecessary expense.
Can I fix the OP error code myself?
Some steps are accessible to knowledgeable DIYers, such as inspecting connector JP2 for loose or corroded terminals and reseating any disconnected plugs. However, accurately diagnosing whether the fault is a failed thermistor or a broken wire harness requires measuring resistance in ohms at specific connector points, which needs a multimeter and some technical familiarity. Replacing the thermistor is a straightforward parts swap if the component is confirmed bad, but tracing and repairing a broken harness can be more involved.
Will resetting the refrigerator clear the OP error code?
A simple reset by unplugging the refrigerator or cycling the power will not permanently clear the OP code if the underlying fault still exists. The code will return because the control board will continue to detect the open thermistor input once the diagnostic cycle runs again. The error can only be resolved by repairing or replacing the faulty component, whether that is the thermistor or the wire harness.

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