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Error code reference

Jenn-Air Oven Error Code FCE2-0

Model/Serial numbers do not match

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What the FCE2-0 error code actually means

Your Jenn-Air oven's internal control boards are storing different product information and are not recognizing each other as a matched set. This usually happens after a control board has been replaced or reprogrammed. A technician can fix this by entering a service mode and re-entering the correct model and serial number so all the controls are back in sync.

Diagnostic procedure

The full FCE2-0 procedure

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MyPros+ · DiagnosticsStep 1 preview
1
First diagnostic step
Enter Diagnostics mode, go to Service & Support / Product Info, and enter Model number and Serial Number.
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Most common causes of FCE2-0

Ranked by how often they cause this code
  1. 1ACU or HMI replaced without reprogramming
  2. 2Incorrect replacement control board installed
  3. 3Interrupted or failed software update
  4. 4Control board data corruption

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Questions people ask about FCE2-0

What does FCE2-0 mean on a Jenn-Air oven?
FCE2-0 indicates that the model and serial number data stored in the oven's Appliance Control Unit (ACU) and Human Machine Interface (HMI) do not match each other. The oven's control system cross-checks this identification data at startup and flags a fault when it finds a discrepancy. This is a configuration issue and is most commonly seen after a control board has been replaced or reprogrammed.
Is it safe to use my Jenn-Air oven while the FCE2-0 error is displayed?
FCE2-0 is a configuration mismatch error and does not directly indicate a heating, electrical, or safety hazard. However, the oven may not function normally while this fault is active, and some features could be restricted. It is best to resolve the error before regular use to ensure all control systems are operating as intended.
How much does it cost to repair a Jenn-Air oven showing the FCE2-0 error?
If the fix only requires reprogramming through Diagnostics mode, the cost is primarily the service call fee, which typically ranges from $75 to $150 depending on your location and technician. If a control board needs to be replaced because it is defective or incompatible, parts and labor together can range from $200 to $600 or more depending on the specific board required and the technician's rates.
Can I fix the FCE2-0 error myself, or do I need a technician?
Resolving FCE2-0 requires entering the appliance's Diagnostics mode and navigating to Service and Support, then Product Info, to re-enter the correct model and serial number. This process is straightforward for experienced DIYers comfortable with appliance service menus, but the steps to access Diagnostics mode vary and typically require holding specific button combinations. If the error persists after reprogramming, a technician should inspect the control boards for underlying issues.
Will resetting the oven clear the FCE2-0 error code?
A simple power reset, such as unplugging the oven or cycling the circuit breaker, is unlikely to permanently clear FCE2-0 because the underlying cause is a data mismatch stored in the control modules. The error will typically return on the next startup until the model and serial number are correctly re-entered through the Diagnostics mode. A reset may temporarily clear the display but does not fix the root configuration conflict.

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