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Error code reference

Jenn-Air Range Error Code 1c4c

Board-to-board communication failure between display and relay boards.

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What the 1c4c error code actually means

Your Jenn-Air range has two internal control boards that need to constantly talk to each other, and they have lost communication. This prevents the oven from operating safely and correctly. A technician will need to inspect the wiring and electronics inside the range to find the cause.

Diagnostic procedure

The full 1c4c procedure

Step 1 is visible so you can confirm you are on the right page. The remaining steps, the ones that tell you whether to actually replace a part, unlock with any pass.

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1
Confirm the fault
Power cycle the unit: switch off the breaker for 60 seconds, then restore power. If the code returns, the fault is persistent and the procedure below isolates the cause.
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Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
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Most common causes of 1c4c

Ranked by how often they cause this code
  1. 1Loose or damaged wiring harness connector
  2. 2Failed relay board
  3. 3Failed display board
  4. 4Power surge or voltage spike
  5. 5Corroded or oxidized connector pins

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Questions people ask about 1c4c

What does 1c4c mean on a Jenn-Air range?
The 1c4c code indicates a board-to-board communication failure between the display board and the relay board inside the range. These two boards must exchange data continuously for the oven to function, and when that link is broken, the range displays this fault and stops operating normally. The cause can be a faulty wiring harness, damaged connector, or a failed board on either end of the communication circuit.
Is it safe to use my Jenn-Air range while the 1c4c code is active?
It is not recommended to operate the range while this code is present. The communication failure between the display and relay boards means the control system cannot reliably manage heating elements, which creates an unpredictable and potentially unsafe operating condition. The range should remain off until the fault is diagnosed and repaired.
How much does it cost to repair a 1c4c error on a Jenn-Air range?
Repair costs vary depending on whether the fix requires only a connector or harness repair versus full board replacement. A relay board or display board replacement, including parts and labor, typically falls in the range of $200 to $600 or more depending on the specific model and local labor rates. Getting a diagnostic visit from a certified technician first will help identify whether one or both boards need to be replaced before committing to parts costs.
Can I fix the 1c4c error code myself?
A homeowner with basic electrical knowledge can check for obviously loose connectors inside the range after disconnecting power, but diagnosing which board has failed typically requires test equipment and experience with appliance electronics. If the connectors look secure and undamaged, replacing the relay board or display board is best left to a qualified technician. Incorrect board handling can cause additional damage.
Will resetting the range clear the 1c4c error code?
Resetting the range by cutting power at the breaker may temporarily clear the code, but it is very likely to return quickly because the underlying hardware problem remains. A reset does not repair a damaged connector, a broken wiring harness, or a failed board. Persistent return of the code after a reset confirms a physical fault that requires hands-on diagnosis.

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