mypros+
Error code reference

Jenn-Air Range Error Code 1c1c

Shorted key detected on the keyboard.

Avg. service call
$285
National average. Trip fee plus diagnostic plus labor. Before parts.
MyPros+ 3-day pass
$9.95
Same diagnostic steps, on your phone. Start now.
You keep in your pocket
~$275
Even before you buy the part.
Skip the service call. Fix it yourself.
Full procedure unlocks instantly.
Get Started

What the 1c1c error code actually means

Your Jenn-Air range is detecting that one of the buttons on the control panel is stuck or acting like it is being pressed continuously, even when you are not touching it. This is usually caused by wear, heat damage, or a liquid spill getting into the touch pad area. The range displays this code to let you know the control panel needs to be inspected or replaced before normal operation can resume.

Diagnostic procedure

The full 1c1c procedure

Step 1 is visible so you can confirm you are on the right page. The remaining steps, the ones that tell you whether to actually replace a part, unlock with any pass.

MyPros+ · DiagnosticsStep 1 preview
1
First diagnostic step
Check membrane keyboard connection; reseat connector or replace membrane switch.
More steps, wiring diagram references, and verified part numbers
Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
Unlock 1c1c procedure $9.95

Or subscribe: $29/month for unlimited access to all codes plus Max AI diagnostics.

Most common causes of 1c1c

Ranked by how often they cause this code
  1. 1Worn or damaged membrane switch
  2. 2Liquid or moisture intrusion
  3. 3Loose or improperly seated ribbon cable connector
  4. 4Corroded ribbon cable or connector pins
  5. 5Control board fault

Most DIYers save hundreds by diagnosing before ordering parts.

Get Started

$29/month · Cancel anytime · Or $9.95 3-day pass

Questions people ask about 1c1c

What does 1c1c mean on a Jenn-Air range?
The 1c1c code means the control board has detected a shorted key on the membrane keyboard, which is the touch pad panel used to operate the range. The board is reading one or more keys as continuously pressed when they are not. This is typically caused by a faulty membrane switch, moisture intrusion, or a loose ribbon cable connection. The range will display this code until the underlying keyboard issue is resolved.
Is it safe to use my Jenn-Air range while the 1c1c code is displayed?
A shorted key condition means the control board is receiving unintended input signals, which can interfere with normal range operation and make the controls unpredictable. It is not advisable to operate the range while this fault is active. Disconnect the range from power until the keyboard issue has been diagnosed and corrected.
How much does it cost to repair a 1c1c error on a Jenn-Air range?
Repair costs vary depending on which component needs to be replaced. A membrane switch assembly typically costs in the range of $50 to $150 for the part alone. If a control board replacement is also required, the part cost can rise to $150 to $400 or more. Adding professional labor, total repair costs generally fall between $100 and $500 depending on the specific model and the extent of the fault.
Can I fix the 1c1c error on my Jenn-Air range myself?
A knowledgeable DIYer can attempt the first diagnostic step, which involves locating the membrane keyboard ribbon cable connector on the control board and reseating it firmly. If the connector is secure and the code persists, the membrane switch assembly itself will likely need to be replaced. Replacing the membrane switch is a moderate-difficulty repair that involves disassembling the control panel, disconnecting the ribbon cable, and installing the new membrane. If you are not comfortable working inside the control panel, a qualified appliance technician should perform the repair.
Will resetting the range clear the 1c1c error code?
Power cycling the range by unplugging it or switching off the circuit breaker for several minutes may temporarily clear the 1c1c code, but if the underlying membrane keyboard fault is still present, the code will return. A reset alone does not repair a shorted key condition. The membrane switch or its connection must be inspected and corrected for the code to clear permanently.

78,000+ service manuals · 160,000+ error codes · 55+ brands

Get Started

$29/month · Cancel anytime · Or $9.95 3-day pass