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Error code reference

Jenn-Air Range Error Code F2E3

Keypad hardware failure.

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What the F2E3 error code actually means

The F2E3 error means your Jenn-Air range has detected a problem with the physical keypad, the panel of buttons you use to control the oven. The control system cannot communicate properly with the keypad, so it has stopped normal operation and displayed this fault. You may need to have the keypad, its connecting cable, or the control board behind it inspected and possibly replaced.

Diagnostic procedure

The full F2E3 procedure

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MyPros+ · DiagnosticsStep 1 preview
1
First diagnostic step
Check for proper voltage input at user interface board connections J900-11 to J900-1; confirm +14 VDC.
More steps, wiring diagram references, and verified part numbers
Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
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Most common causes of F2E3

Ranked by how often they cause this code
  1. 1Worn or failed keypad membrane
  2. 2Loose or damaged ribbon cable connection
  3. 3Incorrect or absent supply voltage at J900
  4. 4Failed user interface board
  5. 5Moisture or debris contamination under keypad

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Questions people ask about F2E3

What does F2E3 mean on a Jenn-Air range?
F2E3 indicates a keypad hardware failure on a Jenn-Air range. The control system has detected a fault in the physical keypad or its connection to the user interface board. The first step in diagnosing this code is confirming that the user interface board is receiving the correct +14 VDC supply voltage at connector J900 pins J900-11 to J900-1.
Is it safe to use my Jenn-Air range while F2E3 is displayed?
A keypad hardware failure means the control system may not respond reliably to input, which can create unpredictable oven behavior. It is best to avoid using the range until the fault is diagnosed and resolved. Continuing to operate the appliance with a confirmed keypad hardware fault is not recommended.
How much does it cost to repair a Jenn-Air range showing F2E3?
Repair costs vary depending on which component has failed. A replacement keypad membrane typically runs in the range of $30 to $100 in parts alone. A user interface board can cost between $100 and $300 or more depending on the model. Adding professional labor will increase the total, generally bringing a full repair estimate to somewhere between $150 and $500 depending on the specific fault and service rates in your area.
Can I fix the F2E3 error myself?
Some causes of F2E3 are accessible to experienced DIYers, such as reseating a loose ribbon cable at connector J900. However, replacing the keypad membrane or the user interface board requires disassembly of the control panel and comfort working with appliance electronics. If you are not confident measuring DC voltage with a multimeter, professional service is recommended.
Will resetting the range clear the F2E3 error?
Cycling power to the range by unplugging it or tripping the circuit breaker for 30 seconds may temporarily clear the F2E3 code, but if an underlying hardware fault exists in the keypad, ribbon cable, or user interface board, the error will return. A power reset alone is not a repair and should only be used as an initial diagnostic step.

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