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Error code reference

Kenmore Washer Error Code Er

Processor reset error displayed when the control failed to save cycle information during a power failure; does not generate an error code beep.

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What the Er error code actually means

Your Kenmore washer lost power unexpectedly during a wash cycle, and it was unable to save its progress before shutting down. The washer is letting you know it had to restart from scratch. This is usually harmless and can be cleared by pressing the STOP/CANCEL button.

Diagnostic procedure

The full Er procedure

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1
First diagnostic step
Press STOP/CANCEL to clear the display.
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Most common causes of Er

Ranked by how often they cause this code
  1. 1Brief power outage or fluctuation
  2. 2Tripped circuit breaker or loose outlet connection
  3. 3Unstable or low supply voltage
  4. 4Failing main control board
  5. 5Wiring harness issue to the control board

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Questions people ask about Er

What does Er mean on a Kenmore washer?
The Er code on a Kenmore washer stands for a processor reset error. It appears when the control board fails to save cycle information during a power interruption. Notably, this code does not produce an error beep like other fault codes. Pressing STOP/CANCEL will clear the display and allow you to restart the washer.
Is it safe to keep using my Kenmore washer after the Er code appears?
Yes, a single occurrence of the Er code after a power interruption is generally not a safety concern. The washer simply lost its cycle data and reset. If the code appears frequently without any power event, have the control board and wiring inspected before continuing heavy use, as repeated unexplained resets may indicate a developing electrical issue.
Why does the Er code keep coming back on my Kenmore washer?
Recurring Er codes that are not linked to power outages suggest a problem beyond a simple one-time event. A failing control board with degraded memory components, consistently low or unstable supply voltage, or a loose wiring connection to the board can all cause repeated processor resets. Diagnosing the power supply voltage and inspecting the control board harness connections are the recommended next steps when the code repeats.
Will pressing STOP/CANCEL fix the Er error on my Kenmore washer?
Pressing STOP/CANCEL is the recommended first step and will clear the Er code from the display in most cases. If the code was triggered by a one-time power event, the washer should operate normally after clearing it. If the code returns repeatedly without an obvious power disruption, further diagnosis of the control board and power supply is needed.
How much does it cost to repair the Er error on a Kenmore washer?
If the cause is a power fluctuation or a loose connection, there may be no repair cost at all. If the main control board needs to be replaced, parts and labor typically range from around $150 to $350 depending on the specific model and local labor rates. Checking your home circuit and connections first is always worth doing before investing in parts.

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