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Error code reference

Kenmore Washer Error Code F5

Pump driver fails to activate, one of the main relays is not working properly, or a communication error between the CCU and the EEPROM onboard the…

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What the F5 error code actually means

Your Kenmore washer is having trouble with its main control board. The board is either not sending power to the drain pump, has a faulty relay switch, or has a memory communication problem. The washer has stopped the cycle to prevent potential damage.

Diagnostic procedure

The full F5 procedure

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1
First diagnostic step
Check for loose power outlet and verify washer is on a dedicated circuit.
More steps, wiring diagram references, and verified part numbers
Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
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Most common causes of F5

Ranked by how often they cause this code
  1. 1Loose or inadequate power supply
  2. 2Failed main relay on the CCU
  3. 3Pump driver circuit failure
  4. 4CCU to EEPROM communication error
  5. 5Damaged wiring harness

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Questions people ask about F5

What does F5 mean on a Kenmore washer?
The F5 error code on a Kenmore washer indicates one of three control system issues: the pump driver circuit has failed to activate, a main relay on the Central Control Unit is not working properly, or there is a communication error between the CCU and its onboard EEPROM memory chip. All three conditions originate within the CCU and its associated circuitry. The washer halts the cycle when this fault is detected.
Is it safe to keep using my washer with an F5 error?
You should not continue running the washer while the F5 error is active. A failed pump driver or relay means the washer may not drain properly, and continuing to operate it could leave standing water in the drum. A CCU with a communication fault can also behave unpredictably. Addressing the error before running additional cycles is the safest approach.
Will resetting the washer clear the F5 error code?
A reset may temporarily clear the F5 error, but if the underlying fault is still present, the code will return once the washer attempts to run a cycle. To reset, unplug the washer for several minutes and then restore power. If the error reappears immediately or returns during the next cycle, proceed with a full diagnosis of the power supply, wiring harness, and CCU rather than continuing to reset the machine.
Can I fix the F5 error myself without calling a technician?
Start by checking the simplest causes first. Confirm the washer is plugged into a dedicated circuit and that the outlet connection is tight and secure. Inspect the wiring harness connectors between the control board and the drain pump for loose pins or corrosion. If these checks do not resolve the error, the CCU itself likely needs replacement, which is a more involved repair but is manageable for experienced DIYers with the correct part.
How much does it cost to repair an F5 error on a Kenmore washer?
Repair costs depend on the root cause. If the issue is simply a loose outlet or wiring harness connection, there may be no parts cost at all. If the CCU needs replacement, parts alone typically range from $100 to $300 depending on the specific model, with professional labor adding another $75 to $200. Diagnosing the exact cause before ordering parts is recommended to avoid unnecessary expense.

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