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Error code reference

Kenmore Washer Error Code ob

Off balance condition detected by the motor controller as an unrecoverable off-balance condition; the lid switch must be opened at least once before…

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What the ob error code actually means

Your Kenmore washer stopped because the laundry inside became so unevenly distributed during the spin cycle that the machine could not correct it on its own. To restart, you need to open the lid, redistribute the clothes evenly, and then restart the cycle. If this keeps happening, the load size or type of items being washed may be the problem.

Diagnostic procedure

The full ob procedure

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1
First diagnostic step
Open the lid or press STOP/CANCEL to clear the display.
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Most common causes of ob

Ranked by how often they cause this code
  1. 1Uneven load distribution in the drum
  2. 2Washing a single heavy item
  3. 3Overloaded drum
  4. 4Worn or damaged suspension rods or springs
  5. 5Faulty or sticking lid switch

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Questions people ask about ob

What does ob mean on a Kenmore washer?
The ob code means the motor controller detected an off-balance condition severe enough that it could not recover on its own and stopped the spin cycle. The machine requires the user to open the lid at least once, which resets the motor controller's fault state, before it will allow the cycle to restart. This is a built-in protection to prevent damage from extreme drum vibration.
Will resetting my Kenmore washer clear the ob error code?
Pressing STOP/CANCEL will clear the ob code from the display, but the motor controller requires that the lid be physically opened at least once before it will allow the machine to restart a spin cycle. Simply unplugging the machine and plugging it back in without opening the lid may not fully complete the reset sequence required for this specific fault.
How much does it cost to repair a Kenmore washer with an ob error caused by bad suspension rods?
If the ob error is caused by worn suspension rods or springs rather than a simple load issue, the cost of parts is typically in the range of $15 to $60 depending on the number of rods and the specific model. If a technician is hired for the repair, total costs including labor generally range from $80 to $200. Redistributing an uneven load costs nothing and should always be tried first.
How do I fix the ob error on my Kenmore washer?
Start by pressing STOP/CANCEL or opening the lid to clear the display. Then open the lid, reach in, and manually redistribute the laundry so it is spread evenly around the drum. Close the lid and restart the cycle. If the error returns repeatedly, check for worn suspension rods or springs, and avoid washing single heavy items without adding a balancing item.
Is it safe to keep running my washer when it shows the ob code?
The ob code is actually a safety feature, as the machine has already stopped itself to prevent damage. Running a washer with a severe off-balance load can stress the drum bearings, suspension system, and cabinet over time. Always redistribute the load and address any underlying suspension issues before continuing to use the machine regularly.

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