LG Microwave Error Code E-21
Temperature Sensor Open Error
Temperature Sensor Open Error - When temperature sensor value is more than 250, marks E-21 and converts to cancel mode.
First step from the service manual
Check sensor part and connection of sensor housing and PCB's connector.
The complete diagnostic procedure includes additional test steps, resistance specifications, wiring diagram references, and component test points.
Get the full diagnostic procedure for E-21.
- Step-by-step tests with expected resistance, voltage, and continuity values
- Wiring diagram references and connector pinouts from the OEM service manual
- Verified part numbers when replacement is required
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What E-21 means on a LG microwave
The E-21 error code on an LG microwave indicates a Temperature Sensor Open Error. This fault is triggered when the control board reads a sensor value exceeding 250, which falls outside the acceptable operating range. When this threshold is crossed, the microwave immediately exits its current operation and enters cancel mode, preventing the unit from continuing to run under a potentially faulty thermal monitoring condition. The temperature sensor in question is typically a thermistor responsible for monitoring internal cavity or component temperatures during cooking cycles.
The most likely cause of this error is an open circuit condition in the temperature sensor circuit. An open circuit means the electrical path through the thermistor has been broken, causing the resistance to read at an extreme value that the PCB interprets as a sensor value above 250. This can result from a failed thermistor, a loose or disconnected connector at the sensor housing, or damaged wiring between the sensor and the main PCB. Corrosion at connector terminals is another common contributor, particularly in units that have been exposed to moisture or steam over time.
Diagnosing this fault begins with a physical inspection of the sensor component itself and the connector linking the sensor housing to the PCB. Technicians should check for visible damage, connector seating, and continuity through the thermistor. If the sensor reads an open circuit on a multimeter, the thermistor has failed and requires replacement. If continuity is present at the sensor but the error persists, the wiring harness and PCB connector pins should be closely inspected for intermittent contact or corrosion.
Source: manufacturer service documentation.
Common causes of E-21
- 01
Failed Temperature Sensor (Thermistor)
Part replacementThe thermistor itself has developed an open circuit internally, causing the sensor value to exceed 250. This can be confirmed by testing the sensor with a multimeter and finding no continuity through the component.
- 02
Loose or Disconnected Sensor Connector
Wiring / connectionThe connector between the sensor housing and the main PCB may have worked loose or become fully disconnected, breaking the circuit. Inspect the connector at both the sensor end and the PCB end to ensure it is fully seated.
- 03
Corroded Connector Terminals
Wiring / connectionMoisture or steam exposure over time can corrode the pins inside the sensor connector, increasing resistance to the point where an open circuit condition is detected. Look for discoloration or buildup on the connector terminals.
- 04
Damaged Wiring Harness
Part replacementThe wiring between the temperature sensor and the PCB may be pinched, frayed, or broken, interrupting the signal. Trace the harness carefully for any visible damage or breaks in the insulation.
- 05
Faulty Main PCB
Part replacementIf the sensor and all wiring check out correctly, the main control board may be misreading the sensor signal due to a component failure on the PCB itself. This is the least common cause and should only be considered after all other components are ruled out.
Frequently asked questions about E-21
What does E-21 mean on a LG microwave?
Can I fix E-21 on my LG microwave myself?
Is it safe to use my LG microwave while E-21 is showing?
Will resetting my LG microwave clear the E-21 error?
How much does it cost to repair an E-21 error on an LG microwave?
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