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Error code reference

Polar Refrigerator Error Code Thermistor Fault

The thermistor has been sensed as inoperable; temperature is being controlled via backup operating system

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What the Thermistor Fault error code actually means

Your Polar refrigerator cannot read the internal temperature sensor, so it has switched to a basic backup mode to keep running. The fridge is still cooling, but it is not maintaining temperature as precisely as it normally would. This fault usually means a loose or dirty wire connection rather than a broken part, so checking the sensor wiring is the first step.

Diagnostic procedure

The full Thermistor Fault procedure

Step 1 is visible so you can confirm you are on the right page. The remaining steps, the ones that tell you whether to actually replace a part, unlock with any pass.

MyPros+ · DiagnosticsStep 1 preview
1
First diagnostic step
Verify thermistor wire is plugged in; check wire assembly and connector for broken/dirty connections.
More steps, wiring diagram references, and verified part numbers
Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
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Most common causes of Thermistor Fault

Ranked by how often they cause this code
  1. 1Disconnected thermistor connector
  2. 2Corroded or dirty connector contacts
  3. 3Damaged wire harness
  4. 4Failed thermistor
  5. 5Control board fault

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Questions people ask about Thermistor Fault

What does Thermistor Fault mean on a Polar refrigerator?
This fault means the refrigerator's control system has detected that the thermistor, the internal temperature sensor, is inoperable. The unit responds by switching to a backup operating mode to continue cooling while the fault is present. On N7V and N8V models, the indicator light flashes off every 20 seconds in green (AC mode) or amber (gas mode). On N7X and N8X models, the temperature snowflake icons on the display will flash.
Is my Polar refrigerator safe to use while showing a Thermistor Fault?
The refrigerator does continue to operate in a backup mode during this fault, so it is still cooling. However, precise temperature regulation is compromised, which means the cabinet temperature may not be held as accurately as normal. Food safety could be at risk if the backup mode does not maintain adequate temperatures over time, so the fault should be resolved as soon as possible.
How much does it cost to repair a Thermistor Fault on a Polar refrigerator?
If the fix is simply reseating a connector or cleaning corroded terminals, there may be no parts cost involved, with only a service call fee if a technician is used. Replacing a thermistor is generally an inexpensive repair, with parts typically ranging from $10 to $50 depending on the model. If a damaged wire harness or control board is involved, repair costs will be higher, potentially ranging from $80 to $300 or more including labor.
How do I fix a Thermistor Fault on a Polar refrigerator?
Start by checking that the thermistor wire is fully plugged in at both the sensor and control board ends. Inspect the entire wire harness and connector for broken wires, bent pins, or dirty contacts and clean or reseat as needed. If the connections are all secure and intact, test the thermistor itself for the correct resistance and replace it if it has failed.
Will resetting my Polar refrigerator clear the Thermistor Fault?
A power reset may temporarily clear the fault display, but if the underlying cause, such as a loose connector, damaged wire, or failed thermistor, is still present, the fault will return. The fault code will only clear permanently once the faulty component or connection has been found and corrected.

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