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Error code reference

Samsung Dishwasher Error Code 5C4

Drain pump error occurred 11 times with 5-minute pause and retry; driving parts stop after 3rd pause condition

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What the 5C4 error code actually means

Your Samsung dishwasher tried to drain water 11 times and kept failing, so it shut itself down to avoid damage. The most likely cause is a faulty circuit board inside the dishwasher that controls the drain pump. This is not a simple clog issue and will most likely require a board replacement by a technician.

Diagnostic procedure

The full 5C4 procedure

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MyPros+ · DiagnosticsStep 1 preview
1
First diagnostic step
Check the Inverter PBA.
More steps, wiring diagram references, and verified part numbers
Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
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Most common causes of 5C4

Ranked by how often they cause this code
  1. 1Inverter PBA failure
  2. 2Faulty wiring harness or loose connections
  3. 3Drain pump motor failure
  4. 4Blocked or restricted drain path

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Questions people ask about 5C4

What does 5C4 mean on a Samsung dishwasher?
The 5C4 code means the dishwasher's drain pump failed to complete a drain cycle 11 times, with 5-minute pauses between each retry. After the third pause condition, the driving components shut down automatically. This code specifically points to a failure of the Inverter PBA, the circuit board that controls the drain pump motor.
Will resetting my Samsung dishwasher clear the 5C4 error?
A power reset may temporarily clear the error code and allow the dishwasher to attempt operation again, but if the Inverter PBA is faulty, the code will return once the drain cycle runs and the pump fails again. The 5C4 code reappears because the underlying board failure has not been corrected by resetting power.
How much does it cost to repair a Samsung dishwasher 5C4 error?
Repair costs vary depending on whether the fix involves just a wiring correction or a full Inverter PBA replacement. Parts and labor for an Inverter PBA replacement on a Samsung dishwasher typically range from around $150 to $400 or more, depending on the specific model and local labor rates. Getting a diagnosis first will help clarify which components actually need to be replaced.
Can I fix a 5C4 error on my Samsung dishwasher myself?
Some preliminary checks are within reach for a knowledgeable DIYer, such as inspecting the drain filter, hose, and wiring harness connections. However, if those checks do not reveal an obvious problem, the repair involves diagnosing and replacing the Inverter PBA, which requires comfort working with electronic components and appliance wiring. Most homeowners will benefit from professional service for this repair.
Is it safe to use my Samsung dishwasher when the 5C4 code is showing?
You should not continue running the dishwasher while the 5C4 error is active. The appliance has already shut down its driving components as a protective measure, and forcing operation could cause additional damage to the pump or control electronics. Leave the unit unplugged or powered off until the fault is properly diagnosed and repaired.

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