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Error code reference

Samsung Dishwasher Error Code AE

Main-Sub PBA communication error

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What the AE error code actually means

Your Samsung dishwasher's control panel and its main computer board have stopped communicating with each other. This is similar to two parts of the dishwasher's brain losing contact. The dishwasher shuts down as a safety measure until the connection is restored or the underlying problem is repaired.

Diagnostic procedure

The full AE procedure

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MyPros+ · DiagnosticsStep 1 preview
1
First diagnostic step
Check the connections between MAIN PBA CN402 connector and Display Control Module CN101 connector.
More steps, wiring diagram references, and verified part numbers
Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
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Most common causes of AE

Ranked by how often they cause this code
  1. 1Loose or disconnected wiring connector
  2. 2Corroded or damaged connector pins
  3. 3Damaged wiring harness
  4. 4Faulty display control module (sub PBA)
  5. 5Failed main PBA

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Questions people ask about AE

What does AE mean on a Samsung dishwasher?
The AE code indicates a communication failure between the main control board (main PBA) and the display control module (sub PBA). When these two boards fail to communicate for 24 seconds, or 6 seconds during test mode, the dishwasher triggers the AE code and stops operating. The fault is most often traced to the wiring connectors between the two boards rather than the boards themselves.
Is it safe to use my dishwasher when the AE code is showing?
The dishwasher will generally not complete a cycle when the AE code is active, as the communication fault causes it to halt operation. Attempting to force the dishwasher to run with an active board communication error is not recommended. It is best to diagnose and resolve the issue before resuming normal use.
How much does it cost to repair a Samsung dishwasher showing an AE error?
Repair costs vary depending on the cause. If only the wiring connectors need to be reseated or cleaned, there may be little to no parts cost involved. If the display control module (sub PBA) or the main PBA requires replacement, parts and labor combined can range from roughly $150 to $400 or more depending on your location and the specific board needed.
Can I fix the AE error code on my Samsung dishwasher myself?
A knowledgeable DIYer can address the most common causes by inspecting and reseating the connectors at CN402 on the main PBA and CN101 on the display control module. If the connectors look clean and are fully seated, checking the wiring harness for visible damage is also within reach for most people comfortable working with appliance wiring. However, if the fault turns out to be a failed control board, professional repair or board replacement is typically needed.
Will resetting my Samsung dishwasher clear the AE error code?
A power reset may temporarily clear the code if the communication failure was caused by a momentary glitch, but if the underlying wiring or board fault is still present, the AE code will return. To permanently resolve the error, the root cause at the connectors, wiring harness, or control boards must be identified and corrected.

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