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Error code reference

Samsung Dishwasher Error Code HE

Heater error

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What the HE error code actually means

Your Samsung dishwasher is showing HE because the water inside the machine did not get hot enough during the wash cycle within the allowed time. This usually points to a problem with the heating element, the temperature sensor, or not enough water in the tub. The dishwasher stopped the cycle on its own to let you know something needs to be checked before running it again.

Diagnostic procedure

The full HE procedure

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MyPros+ · DiagnosticsStep 1 preview
1
First diagnostic step
Check the connections of the heater connectors.
More steps, wiring diagram references, and verified part numbers
Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
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Most common causes of HE

Ranked by how often they cause this code
  1. 1Loose or damaged heater connector
  2. 2Failed heating element
  3. 3Faulty temperature sensor (thermistor)
  4. 4Low water level in the tub
  5. 5Low-level protection device failure

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Questions people ask about HE

What does HE mean on a Samsung dishwasher?
The HE code means the dishwasher experienced a heater error. Specifically, the water temperature did not reach the required level within 60 minutes during a heating step. This points to a problem with the heating element, the temperature sensor, the water level, or the low-level protection device. The machine stops the cycle automatically when this condition is detected.
Is it safe to keep using my dishwasher when it shows the HE error?
It is not recommended to continue running the dishwasher while the HE code is active. The machine will not complete cycles properly, and dishes will not be sanitized at the correct temperature. More importantly, a fault in the heating circuit or water level system could pose a risk if the heater runs without adequate water present. Address the underlying cause before resuming normal use.
Will resetting my Samsung dishwasher clear the HE error code?
A reset may temporarily clear the HE code from the display, but if the underlying problem is not resolved, the error will return once the dishwasher attempts another heating cycle. You can try a reset by powering the machine off at the circuit breaker for a few minutes, then restarting. If the code comes back, the heating element, temperature sensor, water fill system, or low-level protection device needs to be properly diagnosed and repaired.
Can I fix the HE error on my Samsung dishwasher myself?
Some causes of the HE error are DIY-friendly, such as reseating a loose heater connector or checking that the dishwasher is filling with enough water. Testing the heating element for continuity or replacing the thermistor requires basic comfort with a multimeter and appliance disassembly. Replacing the low-level protection device or heating element involves working with internal wiring, so those repairs are best approached carefully or left to a technician if you are not confident.
How much does it cost to repair a Samsung dishwasher HE error?
Repair costs vary depending on the failed component. Replacing a heating element typically runs in the range of $50 to $200 for parts, with additional labor costs if a technician is hired. A thermistor or temperature sensor is usually less expensive, often in the $15 to $60 range for the part. A service call with diagnosis and labor can add $80 to $150 or more depending on your location and the repair provider.

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