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Error code reference

Samsung Dishwasher Error Code HE2

Heater overheat error

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What the HE2 error code actually means

The HE2 code means your dishwasher detected that the water inside got too hot and automatically shut itself down to prevent damage. This is a safety feature designed to protect the machine and your dishes. The problem is usually related to a faulty temperature sensor or a heating component that is not shutting off when it should.

Diagnostic procedure

The full HE2 procedure

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MyPros+ · DiagnosticsStep 1 preview
1
First diagnostic step
Check the operation of the Thermistor and Heater Relay.
More steps, wiring diagram references, and verified part numbers
Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
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Most common causes of HE2

Ranked by how often they cause this code
  1. 1Faulty Thermistor
  2. 2Stuck or Failed Heater Relay
  3. 3Restricted Water Circulation
  4. 4Wiring or Connector Fault
  5. 5Failed Control Board

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Questions people ask about HE2

What does HE2 mean on a Samsung dishwasher?
HE2 is a heater overheat error code on Samsung dishwashers. It activates when the control board detects a water temperature of 176°F or higher for 3 or more consecutive seconds. When this happens, the dishwasher shuts down all driving components and cuts the main relay as a safety measure. The most likely causes are a faulty thermistor or a heater relay that is not switching off correctly.
Is it safe to use my Samsung dishwasher when HE2 is displayed?
You should not attempt to run the dishwasher while the HE2 error is active. The code indicates that the machine has already shut itself down as a protective measure against excessive heat. Running it again without resolving the underlying cause could lead to damage to internal components, wiring, or the dishwasher tub. Resolve the fault before resuming normal use.
How much does it cost to repair a Samsung dishwasher showing HE2?
Repair costs depend on which component has failed. A replacement thermistor is typically an inexpensive part, often in the range of $10 to $40, while a heater relay or control board can cost significantly more, ranging from $50 to $200 or higher for parts alone. Adding labor for a professional technician generally brings total repair costs to between $100 and $350, depending on your location and the specific parts required.
How do I fix the HE2 error on my Samsung dishwasher?
Start by checking the thermistor and heater relay, as these are the first components to inspect according to Samsung diagnostic procedures. Verify that the thermistor resistance is within the expected range for your model and that the heater relay is switching on and off properly. Also inspect the wiring harness between the thermistor and the control board for damage or loose connections, and check that the filter and circulation path are not blocked.
Will resetting the dishwasher clear the HE2 error?
A power reset may temporarily clear the HE2 error and allow the dishwasher to start, but the code will return if the root cause has not been addressed. If the thermistor is faulty or the heater relay is stuck, the same overheat condition will be detected again once the cycle reaches the heating phase. A reset is useful for confirming whether a fault is persistent, but it is not a repair.

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