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Error code reference

Samsung Heat Pump Error Code E129

Suction temperature sensor breakaway

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What the E129 error code actually means

Your Samsung heat pump has detected that a temperature sensor near the refrigerant intake line is not responding correctly after the system starts up. The sensor may have come loose from the pipe it is supposed to be monitoring, or it may have failed internally. This is causing the system to shut down as a safety precaution until the sensor issue is resolved.

Diagnostic procedure

The full E129 procedure

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MyPros+ · DiagnosticsStep 1 preview
1
First diagnostic step
Check if the suction sensor and sensor holder are correctly attached.
More steps, wiring diagram references, and verified part numbers
Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
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Most common causes of E129

Ranked by how often they cause this code
  1. 1Sensor or sensor holder detached from suction line
  2. 2Failed suction temperature sensor
  3. 3Damaged or corroded sensor wiring
  4. 4Loose or faulty connector at the control board
  5. 5Very low refrigerant charge

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Questions people ask about E129

What does E129 mean on a Samsung heat pump?
E129 indicates a suction temperature sensor breakaway fault. The system detected that the suction line temperature did not change by at least 2°C during the first 30 minutes after the compressor started. This typically points to the sensor being detached from the pipe, a failed sensor thermistor, or a wiring problem in the sensor circuit.
Is it safe to run my Samsung heat pump while E129 is displayed?
Continuing to operate the unit with an active E129 fault is not recommended. The suction temperature sensor provides data the control board uses to protect the compressor from operating outside safe parameters. Running the system without a functioning sensor risks potential compressor damage, which is significantly more costly to repair than addressing the sensor fault.
How much does it cost to repair a Samsung heat pump E129 error?
If the fix is simply reattaching a dislodged sensor to its holder, there may be little to no parts cost, with only a service call fee to pay. If the sensor thermistor has failed and needs replacement, parts and labor typically range from around $100 to $300 depending on the technician and region. If the fault is related to a refrigerant issue, additional costs for refrigerant service will apply.
How do I fix error code E129 on my Samsung heat pump?
Start by powering down the unit and checking that the suction temperature sensor and its holder are firmly attached to the suction line. If the sensor is properly mounted, use a multimeter to test the sensor resistance and inspect the wiring harness for damage or corroded connectors. If the sensor has failed, it will need to be replaced. A qualified technician should also check the refrigerant charge if the sensor and wiring test out as good.
Will resetting the unit clear the E129 error code?
A power reset may temporarily clear the fault and allow the unit to restart, but if the underlying cause such as a detached sensor or failed thermistor is not corrected, the error will return within 30 minutes of the next compressor start. The fault code should be resolved at its source rather than relying on repeated resets.

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