Error code reference

Samsung Heat Pump Error Code E1

System down due to communication error after completion of tracking - communication not available for 2 minutes during operation between indoor and outdoor unit.

SourceSamsung Heat Pump - Service Manual: Troubleshooting (RVMH100FAM0G)p. 182, 199

Diagnostic procedure

The full E1 procedure

Step 1 is visible so you can confirm you are on the right page. The remaining steps, the ones that tell you whether to actually replace a part, unlock with any pass.

MyPros+ · DiagnosticsStep 1 preview
1
First diagnostic step
Press reset key (K3) and check display; check for duplicated indoor unit PCB addresses; measure communication line with scope for DC±0.7V waveform.

SourceSamsung Heat Pump - Service Manual: Troubleshooting Guide (AVMBH020CA0XAG)p. 182, 199

More steps, wiring diagram references, and verified part numbers
Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
Unlock E1 procedure $9.95

Or subscribe: $29/month for all codes plus Max diagnostics, with 70 Max messages a day. Plus applicable tax.

Where this code is documented

9 manuals in the MyPros+ library document this code for Samsung heat pump.

Models covered by the manuals that document this code

75,000+ service documents · 20,000+ error codes · 100+ brands

Get Started

$29/month · Cancel anytime · Or $9.95 3-day pass · Plus applicable tax