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Error code reference

Samsung Heat Pump Error Code E103

Fixed compressor 1 discharge temperature sensor open or short circuit.

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What the E103 error code actually means

Your Samsung heat pump has detected a problem with a small temperature sensor attached to one of the compressors. This sensor monitors how hot the compressor is running, and right now the system cannot get a reliable reading from it. The heat pump has stopped operating to protect the compressor from potential damage.

Diagnostic procedure

The full E103 procedure

Step 1 is visible so you can confirm you are on the right page. The remaining steps, the ones that tell you whether to actually replace a part, unlock with any pass.

MyPros+ · DiagnosticsStep 1 preview
1
First diagnostic step
Check sensor connector attachment to PCB; measure resistance and compare to temperature table.
More steps, wiring diagram references, and verified part numbers
Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
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Most common causes of E103

Ranked by how often they cause this code
  1. 1Loose or disconnected sensor connector
  2. 2Failed discharge temperature sensor
  3. 3Corroded or damaged connector pins
  4. 4Damaged wiring harness
  5. 5Faulty control PCB

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Questions people ask about E103

What does E103 mean on a Samsung heat pump?
E103 indicates that the discharge temperature sensor for fixed compressor 1 is reading either an open circuit or a short circuit. The control board monitors this thermistor to track compressor discharge temperatures, and when the signal falls outside the valid resistance range, it shuts down operation and displays E103. The fault protects the compressor from running without proper temperature oversight.
Is it safe to run my heat pump with an E103 error?
No. The system shuts down when E103 is triggered specifically to protect the compressor from operating without verified discharge temperature monitoring. Running the unit in this condition risks compressor overheating and failure. The fault should be diagnosed and resolved before the unit is returned to normal operation.
Will resetting the heat pump clear the E103 error code?
A power reset may temporarily clear the E103 code, but if the underlying sensor fault still exists, the error will return as soon as the system powers up and attempts to read the sensor signal. Resetting without repairing the root cause does not fix the problem and may mask the issue temporarily. The sensor connector, wiring, and sensor resistance should all be checked before concluding the fault is resolved.
Can I fix E103 myself or do I need a technician?
Checking and reseating the sensor connector is a straightforward task that a knowledgeable DIYer can perform safely with the unit powered down. Measuring sensor resistance with a multimeter and comparing to a resistance table is also within reach for someone comfortable with basic electrical testing. However, accessing internal components, replacing the sensor, or diagnosing a PCB fault typically requires a qualified HVAC technician with refrigeration system experience.
How much does it cost to repair an E103 error on a Samsung heat pump?
If only the discharge temperature sensor needs replacement, parts typically cost in the range of $15 to $60 depending on the specific model, with labor adding $75 to $200 depending on your location and the technician's rates. If the control PCB is the root cause, board replacement can bring total repair costs to $300 to $700 or more. Getting a diagnostic visit to confirm the faulty component before committing to parts is recommended.

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