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Error code reference

Samsung Heat Pump Error Code E101

Outdoor temperature sensor open or short circuit.

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What the E101 error code actually means

Your Samsung heat pump is showing E101 because it cannot get a valid reading from the temperature sensor located in the outdoor unit. This sensor tells the system how cold or warm it is outside, which it needs to run efficiently and safely. The sensor may be unplugged, damaged, or have a wiring problem that needs to be inspected and corrected.

Diagnostic procedure

The full E101 procedure

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MyPros+ · DiagnosticsStep 1 preview
1
First diagnostic step
Check if the outdoor temperature sensor connector is separated from PCB; measure resistance between both terminals and compare to temperature table.
More steps, wiring diagram references, and verified part numbers
Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
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Most common causes of E101

Ranked by how often they cause this code
  1. 1Disconnected sensor connector at PCB
  2. 2Failed NTC thermistor
  3. 3Corroded or damaged sensor terminals
  4. 4Damaged sensor wiring
  5. 5Faulty outdoor unit PCB

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Questions people ask about E101

What does E101 mean on a Samsung heat pump?
E101 indicates that the outdoor ambient temperature sensor circuit is reading as open or shorted at the PCB. The system relies on this sensor to manage compressor behavior, defrost timing, and efficiency adjustments. When the sensor signal is invalid, the unit logs E101 and may restrict operation. The fault can originate from the sensor itself, its wiring, or the connector at the PCB.
Will resetting the heat pump clear the E101 error code?
A power reset may temporarily clear E101, but the code will return if the underlying sensor or wiring fault has not been corrected. Resetting without diagnosis is not a reliable fix and can mask a problem that affects system efficiency and component longevity. The root cause should be identified and repaired before returning the unit to normal operation.
How much does it cost to repair a Samsung heat pump E101 error?
Repair costs depend on what is causing the fault. If only the sensor connector needs reseating, there may be no parts cost and minimal labor charges. Replacing the outdoor temperature sensor typically involves parts costs in the range of $20 to $80 and one to two hours of labor. If the PCB requires replacement, total costs can range from $300 to $700 or more depending on the model and local labor rates.
Can I fix E101 myself on a Samsung heat pump?
Checking whether the sensor connector is properly seated at the PCB is something a careful homeowner can do safely with the unit powered down. Testing sensor resistance with a multimeter requires some technical knowledge but is a straightforward diagnostic step. Replacing the thermistor or repairing wiring is within reach for experienced DIYers, but any work involving the refrigerant circuit or PCB replacement should be handled by a certified technician.
Is it safe to run my Samsung heat pump with the E101 error active?
Running the system continuously with an active E101 fault is not recommended. Without valid outdoor temperature data, the control board cannot properly manage defrost cycles or compressor protection routines, which can lead to inefficient operation or equipment damage over time. It is best to address the fault promptly rather than operating through the error.

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