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Error code reference

Samsung Heat Pump Error Code E472

Indoor unit EV close error (2nd detection)

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What the E472 error code actually means

Your Samsung heat pump is detecting that a small motorized valve inside the indoor unit, which controls refrigerant flow, is not opening the way it should. This can prevent the system from heating or cooling your space properly. A technician will need to inspect the valve and its wiring to restore normal operation.

Diagnostic procedure

The full E472 procedure

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MyPros+ · DiagnosticsStep 1 preview
1
First diagnostic step
Check whether EEV wire is connected to indoor unit PCB correctly; check EEV coil insertion into body.
More steps, wiring diagram references, and verified part numbers
Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
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Most common causes of E472

Ranked by how often they cause this code
  1. 1Loose or disconnected EEV wiring harness
  2. 2EEV coil not fully seated on valve body
  3. 3Failed EEV coil assembly
  4. 4Mechanically seized valve body
  5. 5Faulty indoor unit PCB

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Questions people ask about E472

What does E472 mean on a Samsung heat pump?
E472 indicates an indoor unit electronic expansion valve (EEV) close error on second detection. The system has attempted more than once to verify that the EEV is opening correctly and has failed each time. This fault points to an issue with the EEV coil, its wiring connection to the indoor PCB, or the valve body itself.
Is it safe to run my Samsung heat pump while E472 is active?
Continuing to operate the unit with an active E472 error is not recommended. A malfunctioning EEV can cause improper refrigerant flow, which may lead to compressor stress, reduced efficiency, or further system damage. The unit should be shut down until the fault is diagnosed and resolved.
Will resetting my Samsung heat pump clear the E472 error?
A power reset may temporarily clear the fault code, but because E472 is a second-detection error, it means the system has already attempted recovery and failed more than once. If the underlying issue with the EEV coil, wiring, or valve body is not corrected, the error will return. A reset alone is not a fix and should not be relied upon as a solution.
Can I fix E472 on my Samsung heat pump myself?
Some basic checks are within reach of a knowledgeable DIYer, such as verifying the EEV wiring harness is securely connected to the indoor PCB and confirming the coil is fully seated onto the valve body. However, any further diagnosis involving refrigerant components, resistance testing, or PCB evaluation should be performed by a certified HVAC technician. Working inside the indoor unit requires disconnecting power and care around refrigerant lines.
How much does it cost to repair a Samsung heat pump E472 error?
Repair costs vary depending on the root cause. If the fix is simply reseating the EEV coil or securing a loose wire, labor costs may be in the range of $75 to $150. Replacing a failed EEV coil assembly typically adds $50 to $150 in parts. A seized valve body or PCB replacement can bring total costs to $300 to $600 or more, depending on parts availability and labor rates in your area.

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