Samsung Heat Pump Error Code E562

E562 indicates a breakaway fault for the Fixed 1 compressor discharge temperature sensor. The control board has detected that the sensor is no longer reading a valid discharge temperature, typically because it has become physically detached from its holder on the discharge line. This fault is designed to protect the compressor from operating without proper temperature monitoring.

No, you should not continue operating the heat pump with an active E562 fault. The discharge temperature sensor protects the compressor from overheating, and running the system without reliable sensor feedback risks serious compressor damage. The system may shut down automatically as a protective measure, and continued operation could void any warranty coverage.

A power reset may temporarily clear the error code if the sensor had a momentary connection issue, but the fault will return if the underlying problem is not resolved. If the sensor remains detached, the resistance value is out of range, or the wiring is damaged, the control board will detect the fault again and reactivate the E562 code. The physical cause must be corrected before the error will clear permanently.

If the sensor has simply come loose from its holder, a knowledgeable DIYer can carefully reattach it and verify the connection. However, measuring sensor resistance, accessing the compressor compartment, and working near refrigerant lines carries risk if you are not experienced with HVAC systems. A certified technician is recommended if the sensor or wiring needs replacement.

If only the sensor needs to be reattached and no parts are required, the cost is primarily a service call fee, typically in the range of $75 to $150. If the discharge temperature sensor itself needs replacement, parts and labor combined typically range from $150 to $350 depending on the model and local labor rates. A broken sensor holder is usually an inexpensive part but still requires labor time to access and replace.