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Error code reference

Samsung Hood Error Code -SE-

Key short error (displayed after 10 seconds of key short condition).

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What the -SE- error code actually means

The -SE- error means your hood's control panel thinks one of its buttons has been stuck or held down continuously for at least 10 seconds. This is usually caused by something pressing on the keypad, a sticky button, or moisture and grease buildup under the controls. The hood stops responding normally until the problem is resolved.

Diagnostic procedure

The full -SE- procedure

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MyPros+ · DiagnosticsStep 1 preview
1
Confirm the fault
Power cycle the unit: switch off the breaker for 60 seconds, then restore power. If the code returns, the fault is persistent and the procedure below isolates the cause.
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Most common causes of -SE-

Ranked by how often they cause this code
  1. 1Debris or grease under the keypad
  2. 2Moisture or condensation under the control panel
  3. 3Physically stuck or damaged keypad button
  4. 4Faulty touch membrane keypad
  5. 5Defective main control board

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Questions people ask about -SE-

What does -SE- mean on a Samsung hood?
The -SE- error code indicates a key short error on your Samsung hood. It means the control board has detected that one or more buttons on the keypad have been in a continuously activated state for 10 or more seconds. The hood displays this code and suspends normal operation to prevent repeated unintended commands from being carried out.
Will resetting the hood clear the -SE- error code?
A power reset by turning off the hood at the circuit breaker or unplugging it for a few minutes may temporarily clear the display, but the -SE- code will return if the underlying key short condition still exists. The reset alone does not fix the root cause, whether that is debris, moisture, a stuck button, or a component failure. The condition causing the key to register as continuously pressed must be corrected first.
How much does it cost to repair the -SE- error on a Samsung hood?
Repair costs vary depending on the cause. If cleaning resolves the issue, there is no parts cost involved. A replacement touch membrane keypad or control panel assembly typically ranges from roughly 50 to 150 dollars for the part alone, while a replacement main control board can range from approximately 100 to 250 dollars or more. Adding professional labor charges will increase the total, so it is worth attempting cleaning and basic diagnostics first.
Can I fix the -SE- error myself without calling a technician?
In many cases, yes. Start by powering off the hood and inspecting the control panel for any object pressing against the buttons, grease buildup, or moisture. Cleaning the keypad surface carefully and allowing it to dry completely resolves this error in a significant number of cases. If the error returns after cleaning and the keypad buttons all feel mechanically normal, a faulty membrane keypad or control board may require professional repair or part replacement.
Is it safe to use my Samsung hood while the -SE- error is showing?
It is not recommended to operate the hood while the -SE- error is active. The control panel may not respond correctly to your inputs, and the unit could behave unpredictably since it is detecting an abnormal keypad condition. Resolve the error before returning the hood to normal use, and disconnect power if you suspect moisture has entered the control panel area.

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