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Error code reference

Samsung Hood Error Codes

38 error codes documented with diagnostic procedures.

Have your model number? Get codes specific to your unit.
-SE-Key short error (displayed after 10 seconds of key short condition).E-01Door opens when it should not be opened.E-02Cooking time setting over error (MWO).E-03Cooking time setting over error (Grill).E-04Cooking time setting over error (Convection).E-05Cooking time setting over error (Combination).E-06Swing heater has not stopped for 20 seconds during cooking.E-08MWO function starts with spit inserted into cavity.E-09Damper is not set to position for 2 minutes.E-11Gas sensor open error.E-12Gas sensor short error.E-13Gas sensor T1 max time error.E-14Gas sensor dry up / no load error.E-21Temperature sensor open error.E-22Temperature sensor short error.E-23Temperature sensor T1 max time error (preheating not completed).E-24Over temperature error on temperature sensor.E-25Abnormal temperature sensed during Micro Cook mode.E-26Temperature does not exceed the fixed AD value within the first 3 minutes after heater…E-31Weight sensor open error (HEX value above FF for 5 seconds).E-32Weight sensor short error.E-33Weight sensor initial HEX value under 14 for 30 seconds while sensor is in operation.E-34Weight sensor initial K value is above or under ±28 as HEX value.E-35Weight sensor calculated value of A is negative.E-36Door opens during sensor cooking.E-41Easy/PH sensor open error.E-42Easy/PH sensor short error.E-43Easy/PH sensor T1 max time error.E-44Easy/PH sensor dry up error.E-45Easy/PH sensor cooling error (3 minutes).E-46Easy/PH sensor primary open error (3 minutes).E-47Door opens during cooking (Easy/PH sensor).E-51EEPROM open (sense failure) error.E-53EEPROM read/write error.E-54EEPROM zero not to be set error.E-61Humidity sensor open error.E-62Humidity sensor short error.E-63Humidity sensor T1 max time error.

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Common questions

How do I find the error code on my Samsung Hood?
Most Samsung hoods show the code directly on the control panel display. If your model has no display, it can be read by entering diagnostic mode with the key sequence for your model. The full procedures include model-specific instructions for reading codes.
Are these codes specific to my model?
The codes here apply broadly to Samsung hoods. Meanings and diagnostic steps can vary by model and production year, so enter your model number for model-specific information and procedures.
What do I do if my code is not listed?
Some codes are model-specific or only appear in diagnostic mode. Enter your model number to get codes specific to your unit, or contact us. We update the database continuously from manufacturer service documentation.
How much does it cost to access the full diagnostic procedures?
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