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Error code reference

Samsung Hood Error Code E-21

Temperature sensor open error.

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What the E-21 error code actually means

Your Samsung hood is displaying E-21 because it cannot get a reading from the internal temperature sensor. This usually means the sensor or its wiring has failed or come loose. The hood will not operate normally until this sensor issue is resolved.

Diagnostic procedure

The full E-21 procedure

Step 1 is visible so you can confirm you are on the right page. The remaining steps, the ones that tell you whether to actually replace a part, unlock with any pass.

MyPros+ · DiagnosticsStep 1 preview
1
Confirm the fault
Power cycle the unit: switch off the breaker for 60 seconds, then restore power. If the code returns, the fault is persistent and the procedure below isolates the cause.
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Most common causes of E-21

Ranked by how often they cause this code
  1. 1Failed temperature sensor
  2. 2Disconnected wiring harness connector
  3. 3Damaged or burned wiring
  4. 4Corroded connector terminals
  5. 5Faulty control board

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Questions people ask about E-21

What does E-21 mean on a Samsung hood?
E-21 indicates a temperature sensor open error, meaning the control board is not receiving any signal from the temperature sensor. The circuit between the sensor and the board has been broken, either at the sensor itself, in the wiring, or at a connector. The hood uses this sensor to monitor internal heat levels, and the fault must be resolved before normal operation can resume.
Is it safe to use my Samsung hood while E-21 is displayed?
Operating the hood with an active E-21 error is not recommended. The temperature sensor is part of the overheat protection system, and running the hood without a working sensor means the unit cannot detect or respond to dangerous internal heat buildup. Until the fault is repaired, using the hood poses a risk of component damage or overheating.
Will resetting my Samsung hood clear the E-21 error?
A power reset, such as unplugging the hood or turning off the circuit breaker for a few minutes, may temporarily clear the error display. However, if the underlying open circuit fault in the temperature sensor or its wiring has not been repaired, the E-21 code will return once the unit powers back on and the control board re-checks the sensor circuit.
Can I fix the E-21 error myself?
Some causes of E-21 are DIY-friendly, particularly a disconnected wiring harness connector, which simply needs to be reseated. If the sensor itself or the wiring has failed, replacement parts are required. A basic multimeter is needed to test for continuity across the sensor terminals and confirm whether the sensor or wiring is the source of the open circuit.
How much does it cost to repair the E-21 error on a Samsung hood?
If only the temperature sensor needs replacement, parts typically range from around $15 to $60 depending on the specific hood model. If a technician is hired for diagnosis and repair, total service costs including labor generally range from $100 to $250. Control board replacement, if required, can push costs higher.

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