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Error code reference

Samsung Hood Error Code E-31

Weight sensor open error (HEX value above FF for 5 seconds).

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What the E-31 error code actually means

Your Samsung hood is showing E-31 because it cannot get a reading from a sensor that monitors weight or filter presence, and the connection appears to be broken. This usually means a wire has come loose, corroded, or the sensor itself has failed. The hood may stop working normally until the issue is resolved.

Diagnostic procedure

The full E-31 procedure

Step 1 is visible so you can confirm you are on the right page. The remaining steps, the ones that tell you whether to actually replace a part, unlock with any pass.

MyPros+ · DiagnosticsStep 1 preview
1
Confirm the fault
Power cycle the unit: switch off the breaker for 60 seconds, then restore power. If the code returns, the fault is persistent and the procedure below isolates the cause.
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Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
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Most common causes of E-31

Ranked by how often they cause this code
  1. 1Disconnected or loose sensor connector
  2. 2Failed weight sensor
  3. 3Damaged wiring harness
  4. 4Corroded connector pins
  5. 5Faulty main control board

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Questions people ask about E-31

What does E-31 mean on a Samsung hood?
E-31 indicates a weight sensor open circuit error. The control board is not receiving a valid signal from the weight sensor, and the out-of-range condition has persisted for at least 5 seconds. This points to a broken connection, a failed sensor, or damaged wiring in the sensor circuit.
Will resetting the hood clear the E-31 error?
A reset may temporarily clear the code, but if the underlying open circuit condition is still present, the error will return within seconds because the fault requires only 5 continuous seconds of an out-of-range sensor reading to trigger. A reset alone is not a fix and should only be used to confirm whether the fault is persistent or intermittent.
How much does it cost to repair a Samsung hood E-31 error?
If the fix is simply reseating a connector, there may be no parts cost at all, only the time investment. A replacement weight sensor typically costs in the range of $20 to $80 depending on the specific model. A new control board, if that turns out to be the faulty component, generally runs $100 to $250 or more, and professional labor for diagnosis and repair commonly adds $80 to $150 on top of parts.
Can I fix E-31 on my Samsung hood myself?
If the problem is a loose connector, a DIYer comfortable working with appliance wiring can unplug the unit, locate the weight sensor connector, reseat it firmly, and check for obvious wire damage. If the sensor itself has failed or the wiring harness is damaged, the repair involves sourcing a replacement part and basic electrical work, which is manageable for experienced DIYers but may warrant a technician for others.
Is it safe to use my Samsung hood while E-31 is displayed?
Operating the hood with an active sensor fault means the control system cannot properly read weight sensor data, which may affect automated functions that depend on that input. While the immediate fire or electrical risk from this specific fault is low, continued use without resolving the issue is not recommended, as the hood may not operate as intended and could mask additional problems.

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