Samsung Hood Error Code E-31
Weight sensor open error (HEX value above FF for 5 seconds).
What the E-31 error code actually means
Your Samsung hood is showing E-31 because it cannot get a reading from a sensor that monitors weight or filter presence, and the connection appears to be broken. This usually means a wire has come loose, corroded, or the sensor itself has failed. The hood may stop working normally until the issue is resolved.
The full E-31 procedure
Step 1 is visible so you can confirm you are on the right page. The remaining steps, the ones that tell you whether to actually replace a part, unlock with any pass.
Or subscribe: $29/month for unlimited access to all codes plus Max AI diagnostics.
Most common causes of E-31
- 1Disconnected or loose sensor connector
- 2Failed weight sensor
- 3Damaged wiring harness
- 4Corroded connector pins
- 5Faulty main control board
Most DIYers save hundreds by diagnosing before ordering parts.
$29/month · Cancel anytime · Or $9.95 3-day pass
Questions people ask about E-31
What does E-31 mean on a Samsung hood?
Will resetting the hood clear the E-31 error?
How much does it cost to repair a Samsung hood E-31 error?
Can I fix E-31 on my Samsung hood myself?
Is it safe to use my Samsung hood while E-31 is displayed?
78,000+ service manuals · 160,000+ error codes · 55+ brands
Get Started$29/month · Cancel anytime · Or $9.95 3-day pass