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Error code reference

Samsung Hood Error Code E-14

Gas sensor dry up / no load error.

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What the E-14 error code actually means

Your Samsung hood is showing an error because the gas sensor inside it is not working properly or has stopped responding. This sensor is designed to detect gas in your kitchen, and when it fails or loses its connection, the hood displays E-14. You will likely need to have the sensor inspected or replaced by a technician.

Diagnostic procedure

The full E-14 procedure

Step 1 is visible so you can confirm you are on the right page. The remaining steps, the ones that tell you whether to actually replace a part, unlock with any pass.

MyPros+ · DiagnosticsStep 1 preview
1
Confirm the fault
Power cycle the unit: switch off the breaker for 60 seconds, then restore power. If the code returns, the fault is persistent and the procedure below isolates the cause.
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Most common causes of E-14

Ranked by how often they cause this code
  1. 1Degraded or failed gas sensor element
  2. 2Disconnected or damaged wiring harness
  3. 3Failed gas sensor heater coil
  4. 4Grease or debris contamination on the sensor
  5. 5Faulty control board

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Questions people ask about E-14

What does E-14 mean on a Samsung hood?
E-14 on a Samsung hood signals a gas sensor dry up or no-load error. This means the control board is not receiving a valid signal from the gas sensor installed in the hood. The sensor may have degraded over time, lost its electrical connection, or failed internally. The hood displays this code to indicate that the gas detection system requires attention.
Is it safe to use my Samsung hood while E-14 is displayed?
Operating the hood while the gas sensor is faulted means you are losing the gas detection capability that the sensor is designed to provide. While the hood's ventilation functions may still operate, the gas sensing protection is compromised. It is advisable to address the fault promptly and avoid relying on the hood for gas detection until the sensor is repaired or replaced.
Will resetting my Samsung hood clear the E-14 error code?
A power reset by unplugging the hood or cutting power at the breaker for a few minutes may temporarily clear the E-14 code, but it will return if the underlying gas sensor fault is still present. Resetting does not repair a failed sensor or fix a wiring issue. The error will continue to reappear until the root cause is diagnosed and corrected.
Can I fix the E-14 error on my Samsung hood myself?
You can start by checking that the wiring harness connected to the gas sensor is fully seated and free of visible damage or corrosion, as a loose connector is sometimes the cause. However, if the sensor itself has failed or dried out, replacing it requires disassembling part of the hood and working with electrical components, which is best handled by a qualified technician. Attempting repairs without proper knowledge of appliance wiring can create safety risks.
How much does it cost to repair a Samsung hood showing E-14?
Repair costs depend on whether the issue is a simple wiring fix or a full sensor replacement. A service call and wiring repair might range from around 80 to 150 dollars, while gas sensor replacement parts and labor combined can range from approximately 150 to 350 dollars depending on the specific model and local labor rates. Getting a diagnostic estimate before authorizing repairs is always recommended.

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