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Error code reference

Samsung Hood Error Code E-24

Over temperature error on temperature sensor.

Samsung codesSamsung hood codes

Over temperature error on temperature sensor.

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What E-24 means on a Samsung hood

The E-24 error code on a Samsung range hood indicates an over-temperature condition has been detected by the unit's dedicated temperature sensor. This sensor monitors the internal thermal environment of the hood, typically positioned near the motor or control board assembly, and triggers this fault when readings exceed the safe operating threshold. The hood's control system uses this protection mechanism to prevent heat damage to internal electronics and the motor.

The most common scenario leading to E-24 is restricted or blocked airflow through the hood, which causes heat to build up inside the unit rather than being exhausted properly. A clogged grease filter, blocked ductwork, or a malfunctioning blower motor can all contribute to this condition. When the exhaust path is compromised, thermal energy from the cooking surface below accumulates inside the hood housing and drives the sensor reading above the acceptable limit.

In some cases, the temperature sensor itself may be faulty, reading high values even when actual internal temperatures are within normal range. A damaged sensor, corroded connector, or broken wiring harness between the sensor and control board can produce erroneous over-temperature signals. The control board may also be involved if it is misinterpreting sensor data. Proper diagnosis requires ruling out airflow restrictions before replacing any electronic components.

Source: manufacturer service documentation.

Common causes of E-24

  1. 01

    Clogged or saturated grease filters

    Wiring / connection

    Heavily loaded grease filters restrict the airflow path through the hood, causing heat to accumulate internally rather than being exhausted. Remove and inspect the filters for grease buildup and clean or replace them as needed.

  2. 02

    Blocked or restricted exhaust ductwork

    Wiring / connection

    A partially or fully obstructed duct run prevents adequate exhaust flow, trapping heat inside the hood housing. Inspect the duct path from the hood outlet to the exterior termination point for blockages, kinks, or collapsed sections.

  3. 03

    Blower motor failure or reduced performance

    Part replacement

    A failing blower motor may run slowly or intermittently, reducing airflow and allowing internal temperatures to rise. Listen for unusual noise, check that the motor spins freely, and verify it is running at the correct speed for the selected setting.

  4. 04

    Faulty temperature sensor

    Part replacement

    The temperature sensor may be defective and reporting falsely elevated readings even when the hood is not actually overheating. This can be identified if E-24 appears after airflow restrictions have been ruled out and the unit has had adequate cool-down time.

  5. 05

    Control board malfunction

    Part replacement

    If the control board is misinterpreting or incorrectly processing the signal from the temperature sensor, it may trigger E-24 under normal operating conditions. This is typically diagnosed after all other causes have been eliminated.

See the test procedure for each cause

Frequently asked questions about E-24

What does E-24 mean on a Samsung hood?
E-24 on a Samsung hood indicates an over-temperature error, meaning the internal temperature sensor has detected heat levels that exceed the safe operating threshold. The hood shuts down to protect its internal components, including the motor and control electronics, from heat damage. This fault is most often triggered by restricted airflow caused by clogged filters or blocked ductwork, but it can also result from a faulty sensor or blower motor.
How do I fix the E-24 error on my Samsung range hood?
Start by turning off the hood and allowing it to cool down for at least 15 to 20 minutes. Then remove and clean or replace the grease filters, and inspect the exhaust duct for any blockages or obstructions. If the error returns after the hood has cooled and airflow is confirmed to be unobstructed, the temperature sensor or blower motor may need to be tested and replaced.
Is it safe to keep using my Samsung hood when E-24 is displayed?
No, you should not continue using the hood while E-24 is active. The error indicates the unit has reached an unsafe internal temperature, and operating it in this condition could cause further damage to the motor, control board, or wiring. Turn the hood off and allow it to cool before investigating the cause of the fault.
Will resetting my Samsung hood clear the E-24 error?
Resetting the hood, typically by cutting power at the circuit breaker for a few minutes and restoring it, may temporarily clear the E-24 error. However, if the underlying cause, such as blocked filters, restricted ductwork, or a failing component, has not been addressed, the error is likely to return during or shortly after the next use. A reset alone is not a repair.
How much does it cost to repair a Samsung hood showing E-24?
If the fix involves only cleaning the grease filters or clearing a duct blockage, the cost can be minimal, typically just the cost of replacement filters if needed, ranging from around $10 to $40. If a component such as the temperature sensor or blower motor requires replacement, parts and labor costs can range from roughly $80 to $250 or more depending on the specific part and local labor rates. Control board replacement is generally the most expensive repair, potentially ranging from $150 to $350 or higher.

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