Samsung Hood Error Code E-24

E-24 on a Samsung hood indicates an over-temperature error, meaning the internal temperature sensor has detected heat levels that exceed the safe operating threshold. The hood shuts down to protect its internal components, including the motor and control electronics, from heat damage. This fault is most often triggered by restricted airflow caused by clogged filters or blocked ductwork, but it can also result from a faulty sensor or blower motor.

No, you should not continue using the hood while E-24 is active. The error indicates the unit has reached an unsafe internal temperature, and operating it in this condition could cause further damage to the motor, control board, or wiring. Turn the hood off and allow it to cool before investigating the cause of the fault.

If the fix involves only cleaning the grease filters or clearing a duct blockage, the cost can be minimal, typically just the cost of replacement filters if needed, ranging from around $10 to $40. If a component such as the temperature sensor or blower motor requires replacement, parts and labor costs can range from roughly $80 to $250 or more depending on the specific part and local labor rates. Control board replacement is generally the most expensive repair, potentially ranging from $150 to $350 or higher.

Start by turning off the hood and allowing it to cool down for at least 15 to 20 minutes. Then remove and clean or replace the grease filters, and inspect the exhaust duct for any blockages or obstructions. If the error returns after the hood has cooled and airflow is confirmed to be unobstructed, the temperature sensor or blower motor may need to be tested and replaced.

Resetting the hood, typically by cutting power at the circuit breaker for a few minutes and restoring it, may temporarily clear the E-24 error. However, if the underlying cause, such as blocked filters, restricted ductwork, or a failing component, has not been addressed, the error is likely to return during or shortly after the next use. A reset alone is not a repair.