Samsung Multifunction Printer Error Code #00-000

Error #00-000 signals a DC motor control problem in which the printer's motor unit is not operating as commanded. The printer's controller monitors motor feedback during startup and normal operation, and when no response is detected, it stops the machine and displays this code. The fault can stem from a failed motor, a wiring issue, a mechanical jam in the drive train, or a problem with the motor driver circuit on the main board.

A power cycle can clear the error if it was caused by a transient firmware or controller fault. However, if the underlying cause is a hardware failure such as a bad motor, damaged wiring, or a failed driver circuit, the error will return after the reset as soon as the printer attempts to run the motor again. Persistent reappearance of the code after a restart indicates a hardware issue that requires hands-on diagnosis.

Repair costs depend on the root cause. If the fix is simply clearing an obstruction or reseating a connector, the cost may be limited to a service call fee, typically in the range of $50 to $100. Replacing the DC motor itself generally adds $30 to $80 in parts. If the main control board's motor driver circuit has failed and the board needs replacement, total repair costs including labor can range from $150 to $350 or more depending on the specific printer model.

Start by turning the printer completely off, waiting about 30 seconds, and then turning it back on. If the error clears, the fault was likely a temporary controller glitch. If the error returns, a technician should enter the printer's EDC diagnostic mode to directly actuate the motor and isolate whether the problem is in the motor itself, the wiring harness, or the control board's motor driver circuit. Also inspect the paper path for any obstructions that could be stalling the motor.

No. The printer intentionally stops operation when this error appears to prevent further mechanical damage. Attempting to force or bypass normal operation while the motor fault is active could worsen damage to the drive train, paper path components, or the control board. The printer should remain off until the fault is diagnosed and resolved.