Error code reference

Samsung Multifunction Printer Error Codes

60 error codes documented with diagnostic procedures.

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#00-000DC motor control problem #02-000Fuser system error #02-001Fuser low heat error #02-002Fuser overheat error #02-003Communication error of the MEGA88 Micom.#03-006Main BLDC motor ready signal not received within 1 sec after motor operation.#04-000LSU motor does not operate (Polygon Motor Error).#04-001LSU Hsync error #04-002LSU motor does not operate or drive signal is abnormal.#06-006Toner Cartridge Error.#06-007Toner Cartridge Error.#06-013Imaging unit error #06-014Imaging unit error #06-015Imaging unit error #06-016Imaging unit error #10-001Memory failure #10-002Fax unit error #10-003Hard disk drive error.#10-004UI (User Interface) error.A1-1110Main BLDC motor Ready signal has not occurred within 1 sec after motor activation.C1-1110The remaining toner cartridge is less than 10%.C1-1120The toner cartridge is at the end of its life.C1-1410The toner cartridge is not installed.C1-1411The toner cartridge is not installed.C1-1512Toner cartridge is not compatible with the machine.H1-1210A paper jam was detected in the feed area of Tray2.H1-1222The option tray (Tray2) is not inserted perfectly.H1-1252Paper is empty in Tray2.M1-1010Paper jam in Tray1 area.M1-1110Paper jam in Tray1 area.M1-1210Paper jam in Tray2 area.M1-1610Paper jam has occurred in the MP tray.M1-2210Tray2 door is open.M1-3221Tray2 is not installed.M1-5112Paper is empty in Tray1; status LED is red.M1-5212Paper is empty in Tray2.M1-5612Paper is empty in MP Tray; status LED is red.M2-1110Paper jam detected at the feed sensor inside the machine.M2-2310Paper jam detected in the bottom of duplex unit.M3-1110Paper jam detected in the exit area.M3-2130Output bin is full or the bin-full sensor is defective.S1-2411A communication error failure has occurred at HDD of main controller.S2-4110Door is open or the cover open switch is defective; status LED is red.S3-3121Scanner lock error has occurred; CIS does not move.S4-2111Fax memory is almost full.S4-2112Fax memory is almost full.S6-3123Network IP address conflicts with that of another system.S6-3128802.1x network authentication error; server rejected confirmation or protocol/user info…U1-2320Fuser unit temperature control abnormal U1-2330Fuser unit temperature control abnormal U1-2340Fuser unit temperature control abnormal U1-2341Fuser unit temperature control abnormal U2-1111LSU motor does not work normally.U2-1113LSU motor does not work normally.U3-3113Document jam detected in ADF/DADF unit.U3-3114Document jam detected in ADF/DADF unit.U3-3213Document jam detected in ADF/DADF unit.U3-3313Document jam detected in ADF/DADF unit.U3-3314Document jam detected in ADF/DADF unit.U3-4110Scanner door is not closed correctly.

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Common questions

How do I find the error code on my Samsung Multifunction Printer?

Most Samsung multifunction printers show the code directly on the control panel display. If your model has no display, it can be read by entering diagnostic mode with the key sequence for your model. The full procedures include model-specific instructions for reading codes.

Are these codes specific to my model?

The codes here apply broadly to Samsung multifunction printers. Meanings and diagnostic steps can vary by model and production year, so enter your model number for model-specific information and procedures.

What do I do if my code is not listed?

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