Samsung Multifunction Printer Error Code #02-002

Error #02-002 indicates that the fuser assembly has exceeded its maximum safe temperature during warm up, standby, sleep, or power save mode. The printer has shut down as a protective measure to prevent heat damage or a fire hazard. This is a hardware-level thermal fault requiring inspection of the fuser, fuser control board, or engine controller.

No, you should not attempt to continue printing when this error is active. The error indicates the fuser has reached dangerously high temperatures, and continued operation could cause permanent damage to internal components or create a fire risk. Power off the printer and leave it unplugged until the fault is diagnosed and repaired.

Repair costs depend on which component has failed. A replacement fuser assembly typically ranges from moderate to high in cost depending on the specific model, while a fuser control board or engine controller can be more expensive and may approach or exceed the value of an older printer. Getting a diagnostic evaluation first helps determine whether repair or replacement of the unit makes more financial sense.

Some basic checks, such as clearing dust from vents and ensuring the printer has adequate airflow, can be done without technical skills. However, resolving the root cause almost always requires replacing the fuser assembly, fuser control board, or engine controller, which involves working near high-voltage components. A qualified technician is strongly recommended for any internal component replacement.

A power cycle may temporarily clear the error and allow the printer to start, but if the underlying hardware fault in the fuser, control board, or engine controller is not addressed, the error will return. Resetting should only be used as part of diagnosing the issue, not as a long-term solution.