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Error code reference

Samsung Multifunction Printer Error Code M1-1210

Paper jam in Tray2 area.

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What the M1-1210 error code actually means

Your Samsung printer has detected a paper jam in the second paper tray, called Tray 2. The printer has stopped working to avoid damaging itself. You will need to open the Tray 2 area, carefully remove any stuck paper, and make sure the paper path is clear before printing again.

Diagnostic procedure

The full M1-1210 procedure

Step 1 is visible so you can confirm you are on the right page. The remaining steps, the ones that tell you whether to actually replace a part, unlock with any pass.

MyPros+ · DiagnosticsStep 1 preview
1
First diagnostic step
Clear jammed paper; check pick up roller and paper path for obstacles.
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Most common causes of M1-1210

Ranked by how often they cause this code
  1. 1Jammed or torn paper in the Tray 2 path
  2. 2Worn or glazed pick up roller
  3. 3Improper paper loading
  4. 4Debris or foreign objects in the paper path
  5. 5Worn separation pad

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Questions people ask about M1-1210

What does M1-1210 mean on a Samsung multifunction_printer?
The M1-1210 error code indicates that the printer has detected a paper jam in the Tray 2 area. The printer stops all activity when this occurs to protect internal components from damage. You will need to clear any jammed paper and inspect the Tray 2 pick up roller and paper path before the printer will resume normal operation.
Is it safe to continue using my Samsung printer after the M1-1210 error appears?
You should not attempt to force printing through an M1-1210 error. Attempting to run the printer with a jam present can cause the paper to tear further into the feed mechanism or damage rollers and internal components. Always clear the jam fully before resuming use.
Will resetting my Samsung printer clear the M1-1210 error?
A power cycle or factory reset alone will not permanently clear the M1-1210 error if jammed paper or a mechanical issue is still present in the Tray 2 area. The printer's sensors will detect the problem again as soon as it attempts to feed from Tray 2. The jammed paper and any underlying cause, such as a worn pick up roller, must be physically resolved first.
How do I fix the M1-1210 error on my Samsung printer?
Start by powering off the printer and removing Tray 2 completely. Carefully extract any jammed or torn paper from the tray cavity and the feed path above it, pulling gently to avoid leaving fragments behind. Inspect the pick up roller for wear or contamination and clean it with a slightly damp lint-free cloth if it appears dirty. Reload the tray with properly aligned paper, reinsert it, and power the printer back on.
How much does it cost to repair a Samsung printer with the M1-1210 error?
If the error is caused by a simple jam with no component damage, there is no parts cost involved. If the pick up roller or separation pad needs replacement, parts typically range from $10 to $40 depending on the specific printer model, and professional service labor can add $50 to $150 on top of parts costs. Many users are able to perform roller replacements themselves to avoid service fees.

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