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Error code reference

Samsung Multifunction Printer Error Code M1-1210

Paper jam in Tray2 area.

Samsung codesSamsung multifunction printer codes

Paper jam in Tray2 area.

First step from the service manual

Clear jammed paper; check pick up roller and paper path for obstacles.

The complete diagnostic procedure includes additional test steps, resistance specifications, wiring diagram references, and component test points.

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What M1-1210 means on a Samsung multifunction printer

The M1-1210 error code on a Samsung multifunction printer indicates a paper jam detected in the Tray 2 feed area. This error is triggered when the printer's internal sensors detect that a sheet of media has failed to advance properly through the Tray 2 pick path within the expected time window. The printer halts all operations to prevent mechanical damage and requires manual intervention before printing can resume.

Tray 2 jams typically originate at the pick up roller, which is responsible for pulling individual sheets from the secondary paper tray and feeding them into the main paper path. When the pick up roller becomes worn, contaminated with paper dust, or glazed from extended use, it loses the friction needed to consistently grab and advance paper. This results in misfeeds, partial feeds, or complete failures to pick, all of which can trigger the M1-1210 code.

Additional contributing factors include torn or crumpled paper fragments left behind in the paper path from previous jams, incorrect paper loading such as overfilling the tray or using media that is outside the supported size or weight specifications, and debris or foreign objects obstructing the paper path itself. Inspecting the entire Tray 2 paper path carefully, including feed rollers and the separation pad, is essential to properly resolving and preventing recurrence of this error.

Source: manufacturer service documentation.

Common causes of M1-1210

  1. 01

    Jammed or torn paper in the Tray 2 path

    Wiring / connection

    A sheet of paper, or a torn fragment from a previous jam, is lodged in the Tray 2 feed path. Check the tray, the feed area above it, and the rollers carefully for any remaining scraps.

  2. 02

    Worn or glazed pick up roller

    Part replacement

    The Tray 2 pick up roller degrades over time and loses its grip on paper, causing misfeeds that trigger the jam sensor. A roller that looks shiny or smooth instead of textured is a strong indicator it needs replacement.

  3. 03

    Improper paper loading

    Wiring / connection

    Overfilling Tray 2, loading mixed paper sizes, or using media outside the printer's supported weight range can cause sheets to skew or bunch at the pick point. Ensure the tray guides are snug against the paper stack and the tray is not loaded above the maximum fill line.

  4. 04

    Debris or foreign objects in the paper path

    Wiring / connection

    Small objects, paper clips, or accumulated paper dust can obstruct the Tray 2 feed path and cause jams. Visually inspect and gently clean the entire feed path with a lint-free cloth.

  5. 05

    Worn separation pad

    Part replacement

    The separation pad works alongside the pick up roller to prevent multiple sheets from feeding at once. A worn separation pad can allow multi-sheet feeds that jam in the paper path and trigger the M1-1210 error.

See the test procedure for each cause

Frequently asked questions about M1-1210

What does M1-1210 mean on a Samsung multifunction_printer?
The M1-1210 error code indicates that the printer has detected a paper jam in the Tray 2 area. The printer stops all activity when this occurs to protect internal components from damage. You will need to clear any jammed paper and inspect the Tray 2 pick up roller and paper path before the printer will resume normal operation.
How do I fix the M1-1210 error on my Samsung printer?
Start by powering off the printer and removing Tray 2 completely. Carefully extract any jammed or torn paper from the tray cavity and the feed path above it, pulling gently to avoid leaving fragments behind. Inspect the pick up roller for wear or contamination and clean it with a slightly damp lint-free cloth if it appears dirty. Reload the tray with properly aligned paper, reinsert it, and power the printer back on.
Is it safe to continue using my Samsung printer after the M1-1210 error appears?
You should not attempt to force printing through an M1-1210 error. Attempting to run the printer with a jam present can cause the paper to tear further into the feed mechanism or damage rollers and internal components. Always clear the jam fully before resuming use.
How much does it cost to repair a Samsung printer with the M1-1210 error?
If the error is caused by a simple jam with no component damage, there is no parts cost involved. If the pick up roller or separation pad needs replacement, parts typically range from $10 to $40 depending on the specific printer model, and professional service labor can add $50 to $150 on top of parts costs. Many users are able to perform roller replacements themselves to avoid service fees.
Will resetting my Samsung printer clear the M1-1210 error?
A power cycle or factory reset alone will not permanently clear the M1-1210 error if jammed paper or a mechanical issue is still present in the Tray 2 area. The printer's sensors will detect the problem again as soon as it attempts to feed from Tray 2. The jammed paper and any underlying cause, such as a worn pick up roller, must be physically resolved first.

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