Model reference

Samsung SCX-563XFR

Multifunction Printer

1 document41 error codes3 service modes

Available documentation

Service Manual

Service Manual SCX-483x/563x/573x Series215 pg
Covers this model

MyPros+ Max

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Test values, resistance specs, and wiring references
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M+

M+ Max·Samsung Multifunction Printer

A1-1110 on my Samsung SCX-563XFR

M+

Main BLDC motor Ready signal has not

From Service Manual 198326, p.18:

1.Access service mode to confirm the active fault code and read stored error history.

2.Measure drive motor winding resistance. Expected: 2 to 6 ohms between winding pairs.

3.Rotate the drum by hand. Inspect the belt and pulley for glaze or wear.

Part DC31-00055D

Drive motor

Error codes (41)

CodeMeaning

A1-1110Main BLDC motor Ready signal has not occurred within 1 sec after motor…C1-1110The remaining toner cartridge is less than 10%.C1-1120The toner cartridge is at the end of its life.C1-1410The toner cartridge is not installed.C1-1411The toner cartridge is not installed.C1-1512Toner cartridge is not compatible with the machine.H1-1210A paper jam was detected in the feed area of Tray2.H1-1222The option tray (Tray2) is not inserted perfectly.H1-1252Paper is empty in Tray2.M1-1010Paper jam in Tray1 area.M1-1110Paper jam in Tray1 area.M1-1210Paper jam in Tray2 area.M1-1610Paper jam has occurred in the MP tray.M1-2210Tray2 door is open.M1-3221Tray2 is not installed.M1-5112Paper is empty in Tray1; status LED is red.M1-5212Paper is empty in Tray2.M1-5612Paper is empty in MP Tray; status LED is red.M2-1110Paper jam detected at the feed sensor inside the machine.M2-2310Paper jam detected in the bottom of duplex unit.M3-1110Paper jam detected in the exit area.M3-2130Output bin is full or the bin-full sensor is defective.S1-2411A communication error failure has occurred at HDD of main controller.S2-4110Door is open or the cover open switch is defective; status LED is red.S3-3121Scanner lock error has occurred; CIS does not move.S4-2111Fax memory is almost full.S4-2112Fax memory is almost full.S6-3123Network IP address conflicts with that of another system.S6-3128802.1x network authentication error; server rejected confirmation or…U1-2320Fuser unit temperature control abnormal

View all 41 error codes

U1-2330Fuser unit temperature control abnormal U1-2340Fuser unit temperature control abnormal U1-2341Fuser unit temperature control abnormal U2-1111LSU motor does not work normally.U2-1113LSU motor does not work normally.U3-3113Document jam detected in ADF/DADF unit.U3-3114Document jam detected in ADF/DADF unit.U3-3213Document jam detected in ADF/DADF unit.U3-3313Document jam detected in ADF/DADF unit.U3-3314Document jam detected in ADF/DADF unit.U3-4110Scanner door is not closed correctly.

Service modes (3)

EDC ModeEnter Tech Mode first, then navigate to Machine Test > EDC Mode
Tech Mode (GUI model)Press 1, 2, 3 number keys simultaneously
Tech Mode (LCD models)Press Menu + # + 1 + 9 + 3 + 4 in sequence on the control panel.

Full entry steps, exit procedures, and test sequences are available in Max.

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