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Error code reference

Samsung Multifunction Printer Error Code M1-1110

Paper jam in Tray1 area.

Samsung codesSamsung multifunction printer codes

Paper jam in Tray1 area.

First step from the service manual

Clear jammed paper; check if pick up roller is rotating normally.

The complete diagnostic procedure includes additional test steps, resistance specifications, wiring diagram references, and component test points.

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What M1-1110 means on a Samsung multifunction printer

The M1-1110 error code on a Samsung multifunction printer indicates a paper jam detected in the Tray 1 pickup area. This area encompasses the paper feed path from the primary input tray through the pickup roller assembly and into the initial transport section. The printer's paper detection sensors monitor sheet movement at timed intervals, and when a sheet fails to advance past a sensor checkpoint within the expected window, the firmware halts operation and triggers this code to prevent a cascade jam or mechanical damage deeper in the paper path.

The pickup roller is the first mechanical component to contact paper as it leaves Tray 1. It relies on friction to separate and feed a single sheet forward. When this roller wears smooth, accumulates debris, or loses proper contact pressure due to a faulty retard pad or spring, sheets may fail to advance at all or may feed at an angle, catching on the paper guides and causing a jam. The separation pad or retard pad works in tandem with the pickup roller to prevent multi-feeds, and degradation of either component is a frequent contributor to this error.

Clearing the visible jam is the required first step, but repeat occurrences signal an underlying mechanical issue rather than a one-time paper misfeed. Technicians should verify that the pickup roller rotates freely and engages correctly when a print job is initiated. Paper type and condition also matter: damp, curled, or oversized media is more likely to jam in this zone. Confirm that the loaded paper matches the tray's configured media settings and that the stack is not overfilled beyond the tray's maximum capacity marker.

Source: manufacturer service documentation.

Common causes of M1-1110

  1. 01

    Worn or dirty pickup roller

    Part replacement

    The pickup roller loses its rubber grip over time or becomes coated with paper dust, causing it to slip against the paper rather than feeding it forward. You may notice the roller spinning without grabbing the sheet, or the printer attempting multiple times before triggering the jam code.

  2. 02

    Actual paper jam or torn paper fragment

    Wiring / connection

    A sheet or a torn piece of paper is physically lodged in the Tray 1 feed path. Even small fragments left behind after clearing a jam can block sensor triggers or interfere with the next feed cycle.

  3. 03

    Degraded separation or retard pad

    Part replacement

    The separation pad works against the pickup roller to prevent multiple sheets from feeding simultaneously. A worn pad can allow multi-sheet feeds that cause jams, or it may create too much resistance and prevent any sheet from advancing.

  4. 04

    Incorrect or damaged paper loaded in Tray 1

    Wiring / connection

    Damp, curled, wrinkled, or out-of-specification paper does not feed cleanly through the pickup zone. Verify that the loaded media matches the printer's supported paper weight and size specifications and that the tray guides are snug against the stack.

  5. 05

    Paper tray overfilled or guides misaligned

    Wiring / connection

    Loading paper above the tray's maximum fill line or leaving the side guides loose causes sheets to skew or fan during pickup, resulting in a jam before the sheet clears the tray area.

See the test procedure for each cause

Frequently asked questions about M1-1110

What does M1-1110 mean on a Samsung multifunction_printer?
The M1-1110 code means the printer has detected a paper jam in the Tray 1 pickup area. The printer stopped because a sheet of paper failed to move through the initial feed zone within the expected time. This is typically caused by a physical paper obstruction, a worn pickup roller, or a degraded separation pad.
How do I fix the M1-1110 error on my Samsung printer?
Start by opening Tray 1 and carefully removing any jammed or torn paper, making sure no small fragments remain in the feed path. After clearing the jam, check that the pickup roller rotates freely and shows no visible glazing or cracking on its rubber surface. Reload the tray with fresh, flat paper and ensure the guides are properly adjusted before restarting the printer. If the error returns repeatedly, the pickup roller or separation pad likely needs to be replaced.
Is it safe to keep using my printer when the M1-1110 error appears?
No, you should not attempt to force a print job through when this error is active. The printer has halted operation specifically to prevent further paper from feeding into an obstructed path, which could cause deeper jams or damage internal components. Always clear the jam fully before resuming printing.
Will resetting the printer clear the M1-1110 error?
A power cycle or reset will clear the error code from the display, but only temporarily if the underlying cause has not been addressed. If jammed paper or a worn pickup roller is still present, the error will return on the next print job. Always clear the physical jam and inspect the pickup roller before resetting the printer.
How much does it cost to repair a Samsung printer with an M1-1110 error?
If the fix requires only clearing a paper jam, there is no parts cost. If the pickup roller or separation pad needs replacement, parts typically range from around $10 to $40 depending on the specific printer model, with additional labor costs if a technician performs the repair. Repeated jams that require a service call can push total repair costs into the $75 to $150 range.

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