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Error code reference

Samsung Multifunction Printer Error Code U3-3314

Document jam detected in ADF/DADF unit.

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What the U3-3314 error code actually means

This error means your printer detected that a piece of paper got stuck inside the top document feeder, which is the tray that automatically pulls in pages for scanning or copying. You will need to open the feeder, remove the jammed sheet, and make sure no torn pieces of paper are left inside before trying again.

Diagnostic procedure

The full U3-3314 procedure

Step 1 is visible so you can confirm you are on the right page. The remaining steps, the ones that tell you whether to actually replace a part, unlock with any pass.

MyPros+ · DiagnosticsStep 1 preview
1
First diagnostic step
Remove the jammed paper; check ADF/DADF drive unit and connection to scanner.
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Most common causes of U3-3314

Ranked by how often they cause this code
  1. 1Physical document jam in the ADF/DADF feed path
  2. 2Worn or dirty ADF pick and feed rollers
  3. 3Damaged or improperly loaded original document
  4. 4Loose or damaged connector between the ADF drive unit and scanner
  5. 5Faulty ADF/DADF drive unit

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Questions people ask about U3-3314

What does U3-3314 mean on a Samsung multifunction_printer?
The U3-3314 code means the printer has detected a document jam inside the automatic document feeder (ADF) or duplex automatic document feeder (DADF) unit. This error halts scanning and copying operations to prevent damage to the original document and the internal feed mechanism. It can result from an actual paper jam, worn rollers, a problematic original, or a connection fault between the ADF drive unit and the scanner.
Is it safe to continue using my Samsung printer while the U3-3314 error is active?
You should not attempt to force documents through the ADF while this error is active, as doing so can tear the original and leave fragments inside the mechanism. The printer will block ADF-based operations until the jam condition is resolved. Basic flatbed scanning and printing functions may still be available depending on the model, but the ADF should not be used until the error is cleared.
Will resetting my Samsung printer clear the U3-3314 error?
A simple power cycle or soft reset will generally not clear U3-3314 if the underlying cause has not been resolved, because the jam detection sensors will re-trigger the error as soon as the ADF is used again. The jam must be physically cleared and any connection or component issues must be corrected first. Once the feed path is clear and functional, the error should not return during normal operation.
How do I fix the U3-3314 error on my Samsung printer?
Start by opening the ADF cover and carefully removing any jammed or torn paper from the feed path. Once the path is clear, check that the original documents you are feeding are flat, undamaged, and free of staples or folds. Also inspect the cable connection between the ADF drive unit and the scanner assembly to make sure it is fully seated. If the error persists after clearing the jam and reseating the connector, the feed rollers or the ADF drive unit itself may need to be serviced or replaced.
How much does it cost to repair a U3-3314 error on a Samsung multifunction printer?
If the fix is simply clearing a jammed sheet or reseating a loose connector, there is no parts cost involved. Replacing worn ADF feed rollers typically costs between $15 and $60 depending on the specific roller kit for the model. If the ADF drive unit itself has failed, replacement parts and labor can range from $80 to $250 or more, depending on the printer model and whether the work is done by a technician.

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