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Error code reference

Samsung Multifunction Printer Error Code M1-5612

Paper is empty in MP Tray; status LED is red.

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What the M1-5612 error code actually means

Your Samsung printer is showing this error because it thinks the multi-purpose paper tray is empty. Try loading paper into that tray and make sure it is seated properly. If the error continues even with paper loaded, a small internal sensor that detects the paper may be broken and need to be replaced.

Diagnostic procedure

The full M1-5612 procedure

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MyPros+ · DiagnosticsStep 1 preview
1
First diagnostic step
Load paper in MP tray; if Actuator-Paper Empty is defective, replace it.
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Most common causes of M1-5612

Ranked by how often they cause this code
  1. 1MP Tray Is Actually Empty
  2. 2Paper Loaded Incorrectly
  3. 3Defective Actuator-Paper Empty
  4. 4Debris Around the Actuator
  5. 5Sensor Electrical Fault

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Questions people ask about M1-5612

What does M1-5612 mean on a Samsung multifunction_printer?
The M1-5612 code means the printer has detected that the multi-purpose (MP) tray is empty of paper. The status LED will turn red and printing will stop. This is triggered either by an actual empty tray or by a failed Actuator-Paper Empty sensor component that incorrectly reports the tray as empty.
Will resetting my Samsung printer clear the M1-5612 error?
A power cycle or reset may temporarily clear the error display, but the code will return if the underlying cause is not addressed. If the MP tray is empty or the paper is incorrectly loaded, the error will reappear on the next print job. A defective Actuator-Paper Empty sensor will continue triggering the code until the component is repaired or replaced.
How much does it cost to fix the M1-5612 error if the actuator is defective?
If the fix is simply reloading paper, there is no cost involved. If the Actuator-Paper Empty component needs replacement, costs will vary depending on parts availability and whether you perform the repair yourself or use a technician. Parts and labor for a sensor actuator replacement on a multifunction printer typically fall in the range of $20 to $100 or more, depending on the specific model and service provider.
How do I fix the M1-5612 error on my Samsung printer?
Start by loading paper into the MP tray and ensuring it is properly aligned within the tray guides. If the error clears, the issue was simply an empty or misloaded tray. If the error persists with paper loaded, inspect the Actuator-Paper Empty component for damage, debris, or restricted movement, and replace it if it is found to be defective.
Is it safe to continue using my printer when the M1-5612 error is showing?
The printer will halt operation when this error is active, so normal printing will not proceed. There is no safety risk to the user from this specific error, as it is a paper detection fault rather than an electrical or heat-related issue. You can safely load paper or inspect the actuator without any hazard, though the printer will not function until the condition is resolved.

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