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Error code reference

Samsung Multifunction Printer Error Code U3-3313

Document jam detected in ADF/DADF unit.

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What the U3-3313 error code actually means

Your printer's built-in document feeder has detected a paper jam and stopped working to avoid damaging your documents or the machine. You will need to open the document feeder, carefully remove any stuck paper, and check that all internal connections are secure before the printer will resume normal operation.

Diagnostic procedure

The full U3-3313 procedure

Step 1 is visible so you can confirm you are on the right page. The remaining steps, the ones that tell you whether to actually replace a part, unlock with any pass.

MyPros+ · DiagnosticsStep 1 preview
1
First diagnostic step
Remove the jammed paper; check ADF/DADF drive unit and connection to scanner.
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Most common causes of U3-3313

Ranked by how often they cause this code
  1. 1Paper or torn fragment lodged in ADF/DADF path
  2. 2Worn or glazed ADF pick and separation rollers
  3. 3Loose or damaged ADF/DADF drive unit cable connection
  4. 4Faulty ADF/DADF drive unit
  5. 5Incompatible or damaged document stock

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Questions people ask about U3-3313

What does U3-3313 mean on a Samsung multifunction_printer?
U3-3313 is a document jam error specific to the ADF or DADF unit on Samsung multifunction printers. It means the printer's sensors detected that a document failed to move through the automatic feeder as expected. The error halts all scanning and copying functions until the jam is cleared and the feeder is confirmed operational.
Will resetting the printer clear the U3-3313 error?
A power cycle or soft reset will typically clear the error code from the display, but it will return immediately if the underlying cause has not been resolved. The jam must be physically cleared and any faulty connections or components must be addressed before the printer will resume normal ADF/DADF operation. Resetting without fixing the root cause is only a temporary measure.
How much does it cost to repair a Samsung printer showing U3-3313?
If the fix involves only clearing a paper jam or reseating a cable, there is no parts cost and only your time is required. Replacement ADF roller kits typically range from $15 to $50 depending on the specific printer model. If the ADF/DADF drive unit itself needs replacement, parts and labor costs can range from $80 to $200 or more, depending on parts availability and service rates in your area.
How do I fix error U3-3313 on my Samsung printer?
Start by opening the ADF/DADF cover and carefully removing any jammed or torn paper from the entire feed path, including areas beneath the rollers. After clearing the path, check that the cable connecting the ADF/DADF drive unit to the scanner is firmly seated. If the error returns after clearing the jam, inspect the pick and separation rollers for wear and test the drive unit connection for damage.
Is it safe to keep using the printer while U3-3313 is active?
The printer disables ADF/DADF functions when U3-3313 is active, so attempting to force documents through the feeder during this condition risks damaging the feed rollers, tearing the document, or worsening any existing paper jam. It is safe to use the flatbed glass for scanning if available, but the ADF/DADF should not be operated until the error is resolved.

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