mypros+
Error code reference

Samsung Multifunction Printer Error Code M1-1010

Paper jam in Tray1 area.

Avg. service call
$285
National average. Trip fee plus diagnostic plus labor. Before parts.
MyPros+ 3-day pass
$9.95
Same diagnostic steps, on your phone. Start now.
You keep in your pocket
~$275
Even before you buy the part.
Skip the service call. Fix it yourself.
Full procedure unlocks instantly.
Get Started

What the M1-1010 error code actually means

Your Samsung printer has detected that a piece of paper got stuck in the main paper tray area and the printer has stopped to prevent any damage. You will need to open the tray and remove any jammed or misaligned paper before printing can continue. If the error keeps coming back, the rubber roller that pulls paper into the printer may be worn out and need replacing.

Diagnostic procedure

The full M1-1010 procedure

Step 1 is visible so you can confirm you are on the right page. The remaining steps, the ones that tell you whether to actually replace a part, unlock with any pass.

MyPros+ · DiagnosticsStep 1 preview
1
First diagnostic step
Clear jammed paper; check if pick up roller is rotating normally.
More steps, wiring diagram references, and verified part numbers
Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
Unlock M1-1010 procedure $9.95

Or subscribe: $29/month for unlimited access to all codes plus Max AI diagnostics.

Most common causes of M1-1010

Ranked by how often they cause this code
  1. 1Jammed or misaligned paper in Tray 1
  2. 2Worn or glazed pickup roller
  3. 3Overfilled or improperly loaded paper tray
  4. 4Pickup roller not rotating due to mechanical fault
  5. 5Worn or degraded separation pad

Most DIYers save hundreds by diagnosing before ordering parts.

Get Started

$29/month · Cancel anytime · Or $9.95 3-day pass

Questions people ask about M1-1010

What does M1-1010 mean on a Samsung multifunction_printer?
The M1-1010 error means the printer has detected a paper jam in the Tray 1 pickup area. The printer stops the print cycle when its internal sensors do not detect paper advancing through the feed path at the expected time. This prevents internal components from being damaged by a paper misfeed.
Is it safe to keep using my Samsung printer when the M1-1010 error appears?
You should not attempt to force a print job through while the M1-1010 error is active. Printing with a jammed or partially fed sheet can tear paper inside the printer, potentially damaging rollers, feed guides, or other internal components. Clear the jam fully before resuming use.
How much does it cost to repair a Samsung printer with the M1-1010 error?
If the fix is simply clearing a jammed sheet, there is no parts cost involved. If a pickup roller replacement is needed, parts typically range from around $10 to $35 depending on the specific printer model, with additional labor costs if a technician performs the repair. A separation pad is generally in a similar price range and is often replaced at the same time as the pickup roller.
How do I fix the M1-1010 error on my Samsung printer?
Start by opening Tray 1 and carefully removing any jammed or partially fed paper, including any small torn pieces. After clearing the jam, reload the paper tray correctly and run a test print while watching whether the pickup roller visibly rotates. If the roller does not spin or the error returns immediately, the pickup roller or separation pad likely needs to be replaced.
Will resetting my Samsung printer clear the M1-1010 error?
A power cycle reset will not clear M1-1010 if the underlying cause has not been resolved. The printer's sensors will re-detect the problem on the next feed attempt and display the error again. You must physically remove any jammed paper and address the condition causing the misfeed before the error will stay cleared.

78,000+ service manuals · 160,000+ error codes · 55+ brands

Get Started

$29/month · Cancel anytime · Or $9.95 3-day pass