mypros+
Error code reference

Samsung Multifunction Printer Error Code U3-3213

Document jam detected in ADF/DADF unit.

Avg. service call
$285
National average. Trip fee plus diagnostic plus labor. Before parts.
MyPros+ 3-day pass
$9.95
Same diagnostic steps, on your phone. Start now.
You keep in your pocket
~$275
Even before you buy the part.
Skip the service call. Fix it yourself.
Full procedure unlocks instantly.
Get Started

What the U3-3213 error code actually means

Your Samsung printer has detected that a piece of paper got stuck inside the automatic document feeder, which is the tray on top that pulls in pages for copying or scanning. The printer has stopped to avoid damaging your document or the machine. You will need to open the document feeder, remove the jammed paper, and check that everything is properly connected before trying again.

Diagnostic procedure

The full U3-3213 procedure

Step 1 is visible so you can confirm you are on the right page. The remaining steps, the ones that tell you whether to actually replace a part, unlock with any pass.

MyPros+ · DiagnosticsStep 1 preview
1
First diagnostic step
Remove the jammed paper; check ADF/DADF drive unit and connection to scanner.
More steps, wiring diagram references, and verified part numbers
Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
Unlock U3-3213 procedure $9.95

Or subscribe: $29/month for unlimited access to all codes plus Max AI diagnostics.

Most common causes of U3-3213

Ranked by how often they cause this code
  1. 1Physical paper jam in the ADF/DADF paper path
  2. 2Worn ADF feed rollers or separation pad
  3. 3Loose or damaged ADF drive unit connection to scanner
  4. 4Failed or stalled ADF drive motor
  5. 5Faulty ADF document sensor

Most DIYers save hundreds by diagnosing before ordering parts.

Get Started

$29/month · Cancel anytime · Or $9.95 3-day pass

Questions people ask about U3-3213

What does U3-3213 mean on a Samsung multifunction_printer?
Error U3-3213 means the printer has detected a document jam inside the Automatic Document Feeder or Duplex Automatic Document Feeder unit. The control system stopped the feed mechanism after a document failed to clear a sensor within the expected timeframe. The error can be caused by a physical paper obstruction, worn feed rollers, or a connectivity issue between the ADF drive unit and the scanner assembly.
Will resetting the printer clear error U3-3213?
A power cycle or soft reset may temporarily clear the error code, but it will return if the underlying cause has not been resolved. If a physical jam was the only issue and it has been fully removed, a reset should restore normal operation. Persistent recurrence after resetting points to a hardware problem such as worn rollers, a faulty sensor, or a drive unit issue that requires physical inspection and repair.
How much does it cost to repair a Samsung printer showing error U3-3213?
If the fix is simply removing a jammed document and reseating a connector, there is no parts cost involved. Replacing ADF feed rollers and a separation pad typically costs between $15 and $50 in parts depending on the specific printer model. If the ADF drive unit assembly itself has failed and requires replacement, parts and labor costs can range from $80 to $200 or more, at which point comparing repair cost to printer replacement value is advisable.
How do I fix error U3-3213 on my Samsung printer?
Start by opening the ADF cover and removing any jammed or torn paper from the document feed path. After clearing the paper path, check that the cable connection between the ADF drive unit and the scanner is fully seated. If the error returns, inspect the feed rollers and separation pad for wear, and consider replacing them if the rubber surfaces appear glazed or flattened.
Is it safe to continue using my Samsung printer when U3-3213 appears?
You should not continue feeding documents through the ADF while this error is active, as doing so risks tearing the document or causing additional damage to the feed rollers and internal components. The printer's copy and scan functions that rely on the ADF will be unavailable until the jam is cleared. You can typically still print from the main paper tray while the ADF issue is being addressed.

78,000+ service manuals · 160,000+ error codes · 55+ brands

Get Started

$29/month · Cancel anytime · Or $9.95 3-day pass