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Error code reference

Samsung Multifunction Printer Error Code H1-1252

Paper is empty in Tray2.

Samsung codesSamsung multifunction printer codes

Paper is empty in Tray2.

First step from the service manual

Load paper in Tray2; if Actuator-Paper Empty is defective, replace it.

The complete diagnostic procedure includes additional test steps, resistance specifications, wiring diagram references, and component test points.

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What H1-1252 means on a Samsung multifunction printer

The H1-1252 error code on a Samsung multifunction printer indicates that Tray 2 has run out of paper. The printer's paper detection system relies on a mechanical component called the Actuator-Paper Empty, which is a small pivoting flag or lever positioned within the tray assembly. When paper is present, the stack physically displaces this actuator. When the tray is empty, the actuator returns to its default position and triggers the corresponding sensor, signaling the printer's control board that no media is available in Tray 2.

This code is generated when the sensor circuit confirms the actuator's empty position, halting print jobs that would otherwise pull from Tray 2. In most cases, the fix is straightforward: loading an adequate amount of paper into Tray 2 and ensuring it is seated correctly within the tray guides will reset the condition automatically. The printer should recognize the paper and clear the error without requiring a manual reset.

If the error persists after paper has been correctly loaded, the Actuator-Paper Empty component itself is likely at fault. The actuator can become worn, bent, or broken over time, causing it to remain in the empty-signal position even when paper is present. In this situation, the actuator must be inspected for physical damage and replaced if defective. This is a mechanical parts-level repair that typically requires disassembling the tray assembly to access and swap the component.

Source: manufacturer service documentation.

Common causes of H1-1252

  1. 01

    Tray 2 is empty or low on paper

    Wiring / connection

    The most frequent cause is simply that Tray 2 has run out of paper. Load an appropriate amount of paper into the tray, making sure it is aligned within the side and rear guides.

  2. 02

    Paper not seated correctly in the tray

    Wiring / connection

    If paper is present but not positioned properly within the tray guides, the actuator may not be lifted into the correct position. Remove the paper, fan the stack, and reload it squarely within the guide rails.

  3. 03

    Defective Actuator-Paper Empty

    Part replacement

    The Actuator-Paper Empty is a mechanical flag that can wear out, break, or become stuck in the empty position over time. Inspect it visually for cracks, deformation, or restricted movement and replace it if damaged.

  4. 04

    Actuator-Paper Empty is stuck or obstructed

    Wiring / connection

    Debris, torn paper fragments, or dust buildup inside the tray area can prevent the actuator from pivoting freely. Clear any obstructions from around the actuator and test whether it moves freely when paper is inserted.

  5. 05

    Paper sensor not reading actuator position

    Part replacement

    If the actuator itself is intact but the error persists, the sensor that reads the actuator position may have a connection issue or fault. This would require further inspection of the sensor and its wiring.

See the test procedure for each cause

Frequently asked questions about H1-1252

What does H1-1252 mean on a Samsung multifunction_printer?
The H1-1252 code means that the printer has detected no paper in Tray 2. The detection system uses a component called the Actuator-Paper Empty to sense whether media is present in the tray. The printer will not pull jobs from Tray 2 until the condition is resolved. Loading paper into Tray 2 will clear the error in most cases.
How do I fix the H1-1252 error on my Samsung printer?
Start by loading paper into Tray 2 and confirming it is properly aligned within the tray guides. If the error clears, the printer is ready to use. If the error persists after loading paper, the Actuator-Paper Empty component inside the tray assembly may be defective or obstructed and should be inspected and replaced if necessary.
Will resetting the printer clear the H1-1252 error?
A power cycle or reset alone will not clear H1-1252 if the root cause has not been addressed. The printer will continue to detect an empty tray condition until paper is loaded or the faulty Actuator-Paper Empty is replaced. Once the physical cause is resolved, the error should clear on its own without a manual reset.
Is it safe to keep using my Samsung printer with an H1-1252 error?
The H1-1252 error is not a safety hazard and does not indicate an electrical or heat-related problem. However, the printer will be unable to complete print jobs that draw from Tray 2 while the error is active. You can continue printing from other available trays if your model supports them, while you address the Tray 2 issue.
How much does it cost to repair the H1-1252 error on a Samsung multifunction printer?
If loading paper resolves the error, there is no parts cost involved. If the Actuator-Paper Empty needs to be replaced, the part itself is typically an inexpensive component, often in the range of a few dollars to around twenty dollars depending on availability. Professional labor for the repair, if needed, could bring the total cost to somewhere between thirty and one hundred dollars depending on the service provider.

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