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Error code reference

Samsung Multifunction Printer Error Code H1-1252

Paper is empty in Tray2.

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What the H1-1252 error code actually means

This error means the printer has detected that the second paper tray (Tray 2) is out of paper. Simply loading paper into Tray 2 will usually clear the message and allow printing to continue. If the error stays on even after adding paper, a small internal sensor part may need to be replaced.

Diagnostic procedure

The full H1-1252 procedure

Step 1 is visible so you can confirm you are on the right page. The remaining steps, the ones that tell you whether to actually replace a part, unlock with any pass.

MyPros+ · DiagnosticsStep 1 preview
1
First diagnostic step
Load paper in Tray2; if Actuator-Paper Empty is defective, replace it.
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Most common causes of H1-1252

Ranked by how often they cause this code
  1. 1Tray 2 is empty or low on paper
  2. 2Paper not seated correctly in the tray
  3. 3Defective Actuator-Paper Empty
  4. 4Actuator-Paper Empty is stuck or obstructed
  5. 5Paper sensor not reading actuator position

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Questions people ask about H1-1252

What does H1-1252 mean on a Samsung multifunction_printer?
The H1-1252 code means that the printer has detected no paper in Tray 2. The detection system uses a component called the Actuator-Paper Empty to sense whether media is present in the tray. The printer will not pull jobs from Tray 2 until the condition is resolved. Loading paper into Tray 2 will clear the error in most cases.
Will resetting the printer clear the H1-1252 error?
A power cycle or reset alone will not clear H1-1252 if the root cause has not been addressed. The printer will continue to detect an empty tray condition until paper is loaded or the faulty Actuator-Paper Empty is replaced. Once the physical cause is resolved, the error should clear on its own without a manual reset.
How much does it cost to repair the H1-1252 error on a Samsung multifunction printer?
If loading paper resolves the error, there is no parts cost involved. If the Actuator-Paper Empty needs to be replaced, the part itself is typically an inexpensive component, often in the range of a few dollars to around twenty dollars depending on availability. Professional labor for the repair, if needed, could bring the total cost to somewhere between thirty and one hundred dollars depending on the service provider.
How do I fix the H1-1252 error on my Samsung printer?
Start by loading paper into Tray 2 and confirming it is properly aligned within the tray guides. If the error clears, the printer is ready to use. If the error persists after loading paper, the Actuator-Paper Empty component inside the tray assembly may be defective or obstructed and should be inspected and replaced if necessary.
Is it safe to keep using my Samsung printer with an H1-1252 error?
The H1-1252 error is not a safety hazard and does not indicate an electrical or heat-related problem. However, the printer will be unable to complete print jobs that draw from Tray 2 while the error is active. You can continue printing from other available trays if your model supports them, while you address the Tray 2 issue.

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